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Home Daily Digest

Daily Digest – June 21. Complaint Accuses Collector of Texting Mother About Daughter’s Debt; Mediation Program Dropping Caseload in One Texas Court

mikegibb by mikegibb
June 21, 2022
in Daily Digest
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COMPLAINT ACCUSES COLLECTOR OF TEXTING MOTHER ABOUT DAUGHTER’S DEBT

  • A collection agency is being sued for allegedly violating the Fair Debt Collection Practices Act because it sent a text message to the plaintiff’s mother — who also had an account placed with the defendant — with the daughter’s name after the mother made a payment on her own account.

MEDIATION PROGRAM DROPS CASELOAD FOR JUDGES IN ONE TEXAS COUNTY, WINS THEM AWARD

  • A Texas County’s approach to handling an “exploded” number of debt collection cases as a result of the COVID-19 pandemic has improved resolution rates before cases get to a judge and netted the county an achievement award from the National Association of Counties, according to a published report.

DEMO DAY PRESENTATIONS OFFER INSIGHTS FROM ACTUAL CUSTOMERS

  • Ever wanted to know what people thought about using a product or service before making a purchase? Here are customers from seven different companies in the accounts receivable management industry sharing their thoughts and opinions.

GROUPS MEET WITH FCC TO DISCUSS HOW BLOCKED CALLS WILL BE CODED

  • Last week, representatives from a number of trade associations, including ACA International, held a meeting with individuals in the Consumer and Governmental Affairs Bureau of the Federal Communications Commission to lobby for the adoption of a special code that would provide companies with immediate notifications of calls that were blocked via analytics-based algorithms.

WORTH NOTING: Today is the longest day of the year … Can you match the celebrity with the statements they said? … Free daily word games to get your brain going in the morning … Signs you’re letting pride get in the way of your success … The subtle ways that you are being impacted by inflation … Anytime “economy” and “grind to a halt” are used in the same sentence, it’s never a good thing … Common mistakes people make about saving money … It’s the end of an era — no more captchas.

If you want to achieve your goals, don’t focus on them

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