The “Getting to Know” series is sponsored by Applied Innovation. Applied Innovation is helping to shape the future of accounts receivable management. Product development is driven by customer feedback, agency profitability and compliance and includes platforms addressing client portal access, document management, payment negotiation, Regulation E focused electronic payment authorizations and TCPA communication authorization platforms. Partner with a company who understands your business challenges and evolves to provide cutting edge technology to overcome those challenges and achieve success.
Some people are born salesman. And, like anyone who finds their true calling, Ed Ujcich is a born salesman. He has spent more than three decades in sales, the last three in the accounts receivable management industry with Intelligent Contacts. When not watching DVDs of his favorite music acts, Ed is busy building relationships and making connections. Read on to learn more about Ed, how he stays true to his Midwestern roots, and why caring and listening are his secrets to success.
Name: Ed Ujcich
Current Role/Job Title: Senior Account Executive
Company: Intelligent Contacts
Length of time at current company: Three years.
Length of time in industry: Three years in the ARM market. Thirty years in sales and the healthcare market. I sold IT solutions (including financial systems) to hospitals for Dell, McKesson, and others.
How did you get your start in the industry?
I was hired by IC as they were looking for someone with in-depth understanding of healthcare and software solutions.
What is your career highlight so far?
Securing accounts that successfully use our entire suite of solutions — dialer, consumer portal, pay by phone, email, text, and chat.
When or how are you most productive?
When I can build a relationship with the account and key decision makers to be a partner.
Which industry professional do you admire most?
Besides Mike Gibb? Aaron Reiter. He is expanding his presence in the market very well.
What is one thing you do better than everyone else?
Build relationships.
What do you like most about this industry?
The people. When I first started in the ARM market, I thought like many others it would not be as professional as it is. Really great sincere people in this market
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What is one thing you wish you could change about this industry?
Its perception, especially by regulators and legal organizations, as to the value ARM provides and the way we conduct business.
If you weren’t in this industry, what would you be doing?
Selling other software solutions into the hospital market.
Describe a typical work day.
When working from home office and not traveling, the majority of the day involves marketing IC via emails, LinkedIn, webinars, and calls. Usually have demos/calls set to discuss our systems use and value with agencies. Prep and follow-up to conferences like ACA, RMAi, and others.
What is your guilty pleasure?
Watching music videos/concerts. I try to have a DVD of every group/performer of every concert I have been to.
What is the best advice you’ve ever received?
Nobody cares how much you know, until they know how much you care … listen
What are you currently reading?
“The Four Agreements: A Practical Guide to Personal Freedom” by Don Miguel Ruiz.
What is one fact you’d like everyone in the industry to know about you?
I am a small town Midwestern boy at heart, but with 40 years in Dallas
Who else would you like to see answer these questions?
Agency owners, especially those who are multi-generational, like Ryan Matrisch of ProCom.
The “Getting to Know” series is sponsored by Applied Innovation. Applied Innovation is helping to shape the future of accounts receivable management. Product development is driven by customer feedback, agency profitability and compliance and includes platforms addressing client portal access, document management, payment negotiation, Regulation E focused electronic payment authorizations and TCPA communication authorization platforms. Partner with a company who understands your business challenges and evolves to provide cutting edge technology to overcome those challenges and achieve success
