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Home Daily Digest

Daily Digest – September 16. Another Collector Facing Opt-Out Class-Action; Judge Grants MTD Over Settlement Offer

mikegibb by mikegibb
September 16, 2022
in Daily Digest
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ANOTHER COLLECTOR FACING CLASS-ACTION OVER LOCATION, FORMAT OF EMAIL OPT-OUT DISCLOSURE

  • The disclosure, which was a hyperlink at the bottom of the email, was not “clear and conspicuous” enough, according to the complaint.
  • The disclosure also did not provide instructions for how to inform the debt collector via email that the consumer wished to opt out of receiving future communications.
  • More details here.
  • This content is sponsored by WebRecon.

JUDGE GRANTS MTD IN FDCPA CASE OVER SETTLEMENT OFFER

  • The plaintiff received a letter offering to settle the balance that was owed for a 40% discount, if the debt was paid in one lump sum. The letter also offered three payments for a 20% discount, but that was misleading, according to the plaintiff.
  • The plaintiff also said a date associated with accepting the discount offer overshadowed the 30-day dispute window — an argument the judge also rejected.
  • More details here.

CFPB PLANS TO REGULATE BNPL MARKET

  • The CFPB announced plans to issue guidance or a rule and subject Buy Now, Pay Later providers to supervisory examinations.
  • BNPL usage has exploded in recent years, and delinquency and charge-off rates are now rising, too.
  • More details here.

AN ‘EMERGENCY’ EXPENSE IS A LOT MORE EXPENSIVE THAN YOU THINK THESE DAYS

  • Forget $400 — $1,400 is the new benchmark for an emergency expense, according to a published report.
  • Given that 60% of the population is living paycheck to paycheck and 13% of consumers have spent more than they made, emergency expenses are problematic.
  • More details here.

WORTH NOTING: A look back at the career of Roger Federer, who retired yesterday … Is Jeopardy! host Ken Jennings not being fair? … A Tesla owner is claiming that he has been locked out of his car until he pays $26,000 … What to bring to a job interview – the do’s and don’ts of getting hired … The mystery of why some people don’t get COVID-19 … One billionaire shares her thrifty savings habits … A guide to the cheating scandal rocking the chess world … A lawsuit alleging a ruined vacation because they couldn’t lower the air conditioning.

Funny Friday, part I

Funny Friday, part II

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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