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Home Daily Digest

Daily Digest – September 28. Judge Grants MTD in FDCPA Case Over Attorney References in Letter; FCC Starts Rulemaking Process to Block Unwanted Texts

mikegibb by mikegibb
September 28, 2022
in Daily Digest
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JUDGE GRANTS MTD IN FDCPA CASE OVER REFERENCES TO ATTORNEY REVIEW IN LETTER

  • Making references to an attorney potentially reviewing an account to determine whether to pursue legal action does not overshadow the validation notice, when worded properly, a District Court judge ruled.
  • The letter explicitly stated that any review would only take place after the validation period had expired.
  • More details here.

FCC STARTS RULEMAKING PROCESS TO BLOCK UNWANTED TEXT MESSAGES

  • Given the increasing number of complaints and the greater risks that texts pose compared with robocalls, the Federal Communications Commission has started the rulemaking process to crack down on illegal and fraudulent texts.
  • The FCC is seeking comments on whether it should follow authentication protocols like STIR/SHAKEN and what to do about messages that are blocked erroneously, among other questions it posed.
  • More details here.

MINN. REGULATOR FINES DEBT BUYER FOR OPERATING WITHOUT LICENSE

  • The Minnesota Department of Commerce assessed a $5,000 fine — but stayed $4,000 of it — for a debt buyer that purchased 178 accounts in Minnesota without a collection agency license.
  • The stayed portion of the fine will be vacated in two years if the debt buyer does not violate any other laws.
  • More details here.

20 COMPANIES SEEKING COLLECTION TALENT

  • Companies like PRA Group, Credit One Bank, USAA, CardWorks, Innovis, Salle Mae, and Cedar Financial are among those looking to fill vacancies in their collection operations.
  • The job listings are great for those looking for work and are also great tools for companies to use as sources for ideas about what to include in their own job descriptions and to see how other companies write their job ads.
  • More details here.

PAYSCOUT AND COLLECTION WORKS SOFTWARE SOLUTIONS STRENGTHEN PARTNERSHIP

  • The preferred partnership provides Collection Works’s users with direct integration into Payscout’s Paywire platform.
  • More details here.

WORTH NOTING: Being unhappy and lonely can age you faster than smoking, according to new research … How to explain gaps on your resumes … How to develop a positive approach to problem solving … The 14 most important ways to prepare for a hurricane … McDonald’s is now selling Happy Meals to adults … The pitfalls of knowing how much your coworkers are making … All of the things you can buy with pumpkin spice … Live updates related to Hurricane Ian.

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Movie Clip Wednesday, part II

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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