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Home Daily Digest

Daily Digest – October 19. CFPB Sues Payment Network for Duping Consumers; N.Y. DFS Fines Company $4.5M for Failed Controls That Led to Data Breach

mikegibb by mikegibb
October 19, 2022
in Daily Digest
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CFPB SUES PAYMENT NETWORK FOR ‘DUPING‘ USERS INTO PAYING $300M IN ‘JUNK’ FEES

  • For tricking 3 million people into signing up for a “free” trial that they had to cancel or be charged automatically, the CFPB sued Active Network yesterday.
  • The company also failed to notify individuals in advance that the annual fee was increasing from one year to the next before automatically charging the card on file.
  • More details here.

N.Y. DFS FINES COMPANY $4.5M FOR FAILED CONTROLS THAT LED TO DATA BREACH

  • Nine employees at the company shared access to the email account that was breached, because multi-factor authentication had not yet been installed.
  • The company also did not have proper disposal policies, leading to six years’ worth of consumer data being accessible through the infected email account.
  • More details here.

JUDGE GRANTS MSJ FOR DEFENDANT IN FCRA CASE OVER TIMING OF DISPUTE

  • Filing a dispute and then filing a lawsuit two weeks later saying the company violated the Fair Credit Reporting Act by not investigating the dispute properly was a non-starter, according to a federal judge.
  • More details here.

23 COMPANIES SEEKING COLLECTION TALENT

  • Companies like TrueAccord, Resurgent Capital Services, PFC USA, Absolute Resolutions Corp., and State Collection Service are among those looking to fill vacancies in their collection operations.
  • The job listings are great for those looking for work and are also great tools for companies to use as sources for ideas about what to include in their own job descriptions and to see how other companies write their job ads.
  • More details here.

WORTH NOTING: The Internal Revenue Service has announced an increase in the standard deduction for next year as a result of inflation … How badly would a restaurant have to screw up your order for you to decide to set fire to it? … The Federal Aviation Administration is seeking input on a proposal to change the size of airplane seats … A body English expert shares how you can catch liars in the act … If you are torn between visiting Disneyland or Disney World, here are some tips to help you decide … To all my uncles who never gave me presents, I have been out of school for 25 years now … People who loved Pizza Hut but never wanted to order a whole pie can now rejoice … People are trying to sell the toys from McDonald’s Adult Happy Meals for the price of a house.

Movie Clip Wednesday, part I

Movie Clip Wednesday, part II

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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