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Home Daily Digest

Daily Digest – November 30. Judge Denies MTD in FDCPA Case Over Misreported Debt; Appeals Court Vacates Dismissal of TCPA Class Action

mikegibb by mikegibb
November 30, 2022
in Daily Digest
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JUDGE DENIES MTD IN FDCPA CASE OVER MISREPORTED DEBT

  • Every time inaccurate information is furnished to a credit reporting agency constitutes a separate and discrete violation, ruled a District Court judge in Ohio, who denied a defendant’s partial motion to dismiss a Fair Debt Collection Practices Act case that it argued was time-barred because the one-year statute of limitations to bring the suit had expired.
  • More details here.

APPEALS COURT VACATES DISMISSAL OF TCPA CLASS ACTION, REMANDS CASE TO DETERMINE STANDING

  • The Court of Appeals for the Eleventh Circuit has vacated the dismissal of a Telephone Consumer Protection Act case and remanded it back to the District Court because half of the plaintiffs in the class action did not state in the complaint how many calls they received, and the court first needs to establish whether those plaintiffs have standing to sue.
  • More details here.

CONTACT CENTER WAGES HAVE PEAKED AND WILL FINALLY START TO NORMALIZE IN 2023: REPORT

  • Companies nationwide in the accounts receivable management industry have felt the pinch in their wallets during the past two years thanks to rising wages being paid to collection agents, customer service representatives, and other contact center workers. But maybe there is a light at the end of the tunnel. Experts quoted in a published report predict that wage increases have plateaued and any other hikes that occur in the near future will be more moderate and in line with traditional growth rates.
  • More details here.

25 COMPANIES SEEKING COLLECTION TALENT

  • Companies like The CMI Group, Porsche Financial Services, Credit One Bank, and Avant are among those looking to fill vacancies in their collection operations.
  • The job listings are great for those looking for work and are also great tools for companies to use as sources for ideas about what to include in their own job descriptions and to see how other companies write their job ads.
  • More details here.

WORTH NOTING: Why aren’t singers making key changes anymore? … A treatment for arthritis might be speeding up onset of the disease, according to new research … Why Dwayne Johnson bought all the Snickers’ bars at a Hawaii 7-Eleven … A primer on recessions … Amazon thought Alexa would be the next iPhone … The best last-chance Cyber Monday deals that are still available … The number of people working from home now is essentially the same number that were working from home at this point last year … You can name the giant flamingo at the Tampa airport.

Things all great listeners know

The different styles of parenting and their impact

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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