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Home Daily Digest

Daily Digest – February 23. Getting to Know Megan Hebert of Specialized Collection Systems; RMAI Attendees Share Their Takeaways

mikegibb by mikegibb
February 23, 2023
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GETTING TO KNOW MEGAN HEBERT OF SPECIALIZED COLLECTION SYSTEMS

  • Change starts with you, the famous saying goes. It’s a mantra that Megan Hebert of Specialized Collection Systems believes in very strongly — if the industry is going to change its image, it has to start with those working in it and those leading it. It’s clear how much pride Hebert takes in the work she does; pride that she wants everyone to have. Read on to learn more about Megan, why you should never follow the best piece of advice she has ever received [Editor’s Note: 😁], and the inspiration that came from being a second-generation agency owner.
  • More details here.

RMAI 2023 ATTENDEES SHARE THEIR TAKEAWAYS

  • Earlier this month, RMA International held its annual conference. Rather than hear me talk about my experience and what I learned, I thought it would be better if you heard from your peers and colleagues from across the accounts receivable management industry about what they took away from the event. So I reached out to a number of attendees. Here is what they said.
  • More details here.

JUDGE ORDERS PLAINTIFF’S ATTORNEY TO PAY DEFENDANT’S ATTORNEYS $12K IN FEES

  • A District Court judge in Minnesota has ordered a plaintiff’s attorney to pay $12,133.35 to cover the attorney’s fees incurred by the defendant in a Fair Debt Collection Practices Act case, bringing an end to a case where the attorney admitted to acting “petty” and was accused of prolonging the litigation to augment his recovery.
  • More details here.

REVENUE, PROFIT DOWN AT ENCORE CAPITAL, BUT COMPANY SAYS CYCLE HAS TURNED AND SUPPLY IS PICKING UP

  • The credit cycle is officially transitioning and opportunities to purchase portfolios of delinquent and charged off debts are starting to increase, the chief executive of Encore Capital Group said yesterday during a call with analysts to discuss the company’s financial performance for the fourth quarter of 2022 as well as for the entire year.
  • More details here.

WORTH NOTING: A bill in Florida wants to ban dogs from hanging their heads out of car windows … How to optimize your anxiety instead of letting it hold you back … A list of the highest-paying jobs in America … The 20 most affluent places in the United States … How to negotiate a severance package … If you’re waiting for lower heating bills, don’t hold your breath … Soy, oat, and almond drinks can still call themselves milk, regulators have ruled … Experts share tips on how to drive on icy roads.

Top 10 Thursday, part I

Top 10 Thursday, part II

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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Revenue, Profit Down at Encore, But Company Says Cycle Has Turned and Supply is Picking Up

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Complaint Accuses Firm of Pursuing Collection Suit After Claim of ID Theft

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