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Home Daily Digest

Daily Digest – April 10. Judge Denies Certification in Mass. Call Frequency Case; Healthcare Providers Looking to Outsource More RCM Functions

mikegibb by mikegibb
April 10, 2023
in Daily Digest
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JUDGE DENIES CLASS CERTIFICATION IN MASS. CALL FREQUENCY CASE

  • A District Court judge in Massachusetts has denied a plaintiff’s motion for class certification in a case in which the defendants — a first-party debt collector and a subsidiary that provides business support services — violated state law by calling the plaintiff’s cell phone five times in a three-day span back in 2018 to collect on an unpaid debt owed to a utility company.
  • More details here.

STATE COURT JUDGE IN TEXAS GRANTS MSJ FOR DEBT COLLECTOR

  • In a case that was defended by Cooper Walker and the team at Frost Echols, a state court judge in Texas has granted a debt collector’s motion to dismiss after it was sued for violating a section of state law requiring sellers to hold registration certificates to operate in Texas when making telephone solicitations in the state. We don’t see a lot of state court rulings which makes this interesting from the get-go, and to put a cherry on top of this sundae, a number of other collectors have been sued for violating the same statute by the same plaintiff, which is being represented by the same law firm.
  • More details here.

HEALTHCARE PROVIDERS LOOKING TO OUTSOURCE MORE RCM FUNCTIONS

  • Healthcare providers are very interested in outsourcing more of their revenue cycle management functions, to help them offset shortages in staffing, make improvements in patient experience, and to create a more retail-like experience for their patients, according to the results of a survey conducted by CWH Advisors and sponsored by CareCredit.
  • More details here.

EXPERTS SHARE CONTEXT ON CASES IMPACTING ARM INDUSTRY

  • Industry experts Stefanie Jackman, Michael Klutho, David Kaminski, Khari Ferrell, Carlos Ortiz, Chuck Dodge, Jacquelyn DiCicco, and Mitch Williamson provide their perspectives and analysis of the legal and compliance trends shaping the ARM industry.
  • More details here.
  • This series is sponsored by Bedard Law Group

WORTH NOTING: Be on the lookout — strepthroat is raging right now and antibiotics are in short supply … If you are looking to buy a beach house, here are the best places to do it … Are you a good tipper when you order through DoorDash or UberEats? … How to set boundaries with your time and deal with disappointing people … How to remove red wine stains … If you are buying a home as an investment, here are the worst places to do it … Be ready for a “summer of discontent” if you are traveling by air … What exactly would cause a fridge to do that?

Music Monday, part I

Music Monday, part II

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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Plaintiff Sues Collector for Pursuing Collection Lawsuit After Being Notified of ID Theft

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