GETTING TO KNOW TODD FIGARD OF TIME INVESTMENT
- You have to tip your cap to someone who can say that collections is in his blood and that the job is something that just came naturally. Todd Figard has spent his entire career in collections and loves it so much that he really can’t ever see himself doing anything else. Read on to learn more about Todd, how his morning routine ensures his day gets off to a good start, and the importance of having positive energy.
- More details here.
APPEALS COURT UPHOLDS RFDCPA RULING FOR PLAINTIFF
- A California appeals court has upheld a lower court’s ruling in favor of a plaintiff in a Rosenthal Fair Debt Collection Practices Act case, agreeing that the collection operation had enough “knowledge” to know that the plaintiff could not have been properly served with a complaint in an underlying debt collection lawsuit and that the notice of assignment that the defendant sent went to an address that the plaintiff was not living at.
- More details here.
SIZE OF BREACH AT COLLECTION AGENCY DOUBLES
- It appears as though the data breach at NCB Management Services has expanded and now involves more than 1 million consumers, after originally indicating that 500,000 consumers were affected when details were first released back in March.
- More details here.
ANOTHER SURVEY DETAILS THE PLIGHT OF CONSUMERS WHEN IT COMES TO PAYING MEDICAL DEBTS
- I’m going to share a little secret with you guys … for some reason, people don’t seem to be interested in articles related to consumers’ problems paying their medical debts. Personally, I think that the insights from these studies can help with talk-offs and understanding where consumers are coming from when you’re talking with them on the phone, and can help influence collection strategies, but that is clearly not the case because very few people read these posts. So, to test something new, I am just going to dump all the data and hope that you find something interesting in it. Without further ado, here is a summary of a nationwide survey conducted by U.S. News & World Report.
- More details here.
WORTH NOTHING: Tips for planning the perfect long weekend trip … The Costco bakery item that is going viral … Know your rights when it comes to flight delays and cancellations … How to handle a disagreement with your boss … Ford changes its plans to remove AM radios from its vehicles … The housing market is entering an Ice Age … The top consumer complaints, from cars to credit cards … Seven signs you have a passive-aggressive co-worker.
A special Music Monday, on a Thursday, part I
A special Music Monday, on a Thursday, part II
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