Getting to Know Brandy Rousselle of Capital Recovery
- There are plenty of people in the ARM industry that grew up in the family business, but not many like Brandy Rousselle who married into it. Now charged with running the company her father-in-law founded, Brandy has positioned Capital Recovery Corp. at the forefront of adopting and putting technology to use to help collect. With all that she’s accomplished, it’s hard to believe she feels she suffers from analysis paralysis. Read on to learn more about Brandy, her desire to help those less fortunate, and the benefits of watching reality TV.
- More details here.
CFPB Spotlights Debt Collection, Credit Reporting in Latest Supervisory Highlights Report
- The Consumer Financial Protection Bureau yesterday released the latest version of its Supervisory Highlights, which chronicles issues found during examinations conducted by the Bureau between July 2022 and March 2023. The issues are used to help drive the Bureau’s decisions regarding rulemaking and enforcement actions and have been cited as a great opportunity for those regulated by the CFPB to get a glimpse into what the CFPB is seeing and how it is likely to act on those observations. With respect to debt collection, the Bureau cited a couple of issues that merit attention.
- More details here.
Calif. Appeals Court Upholds Vacating Default Judgment Against Collector Who Claimed Attorney Abandoned Them
- A California Appeals Court has upheld the vacating of a default judgment against a debt collector, ruling the circumstances under which the company failed to respond to the complaint — the company’s former attorney had effectively abandoned his position — meet the definition of a satisfactory excuse.
- More details here.
Proposal to Protect Servicemembers from Certain Debt Collection Activities Passes Senate
- The Senate yesterday approved a bipartisan amendment to the National Defense Authorization Act that aims to protect members of the Armed Services from harassments and threats from debt collectors.
- More details here.
ACA’s Annual Convention Kicks Off
- CHICAGO — Is the glass half-full or is it half-empty? That is a question that a lot of people are here to answer this week at ACA International’s annual convention. There are plenty of opportunities for companies in the industry to be very excited about, just as there are trends and dynamics that may make collecting debts more challenging. If the mood on Day One of the convention was any indication, most of the people here are looking forward to what this industry is going to be able to do in the years to come.
WORTH NOTHING: How to take better pictures with your phone … Are you aware of what “time blindness” is and how to deal with it? … Ladies, especially younger ones, be careful around stairs … More research in favor of four-day workweeks … For people wondering what the Fall menu might look like at your local Starbucks … Where you can find free back-to-school supplies … Why we all love to hate other generations … How your spending habits and views about money look to a financial advisor.
Top 10 Thursday, part I
Top 10 Thursday, part II
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