Getting to Know Rich Stoltenborg of Resident Interface
- Rich Stoltenborg might have gotten his start in the accounts receivable management industry by accident, but it’s no accident that he’s stayed this long and progressed this far. You have to admire anyone who is so dedicated to his job that he spends up to an hour a day teaching himself SQL and Power BI. Read on to learn more about Rich, why you may see him owning his own restaurant someday, and which movie he has seen more than 25 times.
- More details here.
Appeals Court Reverses Ruling on Standing
- The Court of Appeals for the Third Circuit has reversed a lower court’s ruling and concluded that a plaintiff has standing in federal court to pursue a class-action lawsuit against trusts that owned a student loan and the collection agency that was managing the account.
- More details here.
CFPB Sues Auto Loan Services for Billing, Collection Mis-Steps
- The Consumer Financial Protection Bureau yesterday announced it has filed a lawsuit against a company that services and collects on auto loans, accusing it of violating the Consumer Financial Protection Act because it allegedly misapplied payments, wrongfully repossessed vehicles, double-billed consumers for insurance, wrongfully activated starter-interrupt devices, and failed to refund premiums to consumers.
- More details here.
Judge Grants MTD in FDCPA Case for Lack of Standing
- A District Court judge in New Jersey has granted a defendant’s motion to dismiss, ruling the plaintiff who received a debt collection letter that allegedly violated the Fair Debt Collection Practices Act does not have standing to sue because she never did anything after receiving the letter.
- More details here.
Southern Credit Adjusters, Inc. Collaborates with Skit.ai to Scale and Accelerate Revenue Recovery
- Skit.ai, the leading conversational voice AI solution provider in the Account Receivable Management (ARM) industry in the U.S., announced its partnership with Southern Credit Adjusters, Inc., a seasoned North Carolina-based debt recovery agency. The partnership aims to enhance the Southern Credit Adjusters’ debt collection process by optimizing and accelerating revenue recovery efforts.
- More details here.
WORTH NOTHING: Petting other people’s dogs, even for a short time, can help improve your health … Travel pros on the best way to spend time stuck in airports on layovers … Warren Buffett’s four rules to become a millionaire … Get paid $17,000 to play Uno … Hyundai has reimagined the glove compartment … The average workday is now ending 37 minutes earlier than it used to … Fifteen ways to get back to sleep when you wake up in the middle of the night … The number one thing you need to do after applying for a job, according to an ex-Google recruiter.
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
