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Home Daily Digest

Daily Digest – August 30. Judge Rules Undated MVN ‘Creates Confusion’ for Least Sophisticated Consumer; Have Consumers Hit Their Financial Limit?

mikegibb by mikegibb
August 30, 2023
in Daily Digest
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Judge Rules Undated MVN ‘Creates Confusion’ for Least Sophisticated Consumer

  • A District Court judge in New Jersey has partially denied and partially granted a defendant’s motion for judgment on the pleadings in a Fair Debt Collection Practices Act case involving an undated Model Validation Notice, following a similar ruling in Florida that determined the language in the MVN “creates confusion” for the least sophisticated consumer.
  • More details here.

Judge Denies Defendant’s Motion to Set Aside $225k Punitive Damages Award in FCCPA Case

  • A District Court judge in Florida has denied a defendant’s attempt to set aside a jury’s award of $225,000 in punitive and emotional damages that were awarded to a plaintiff in a Florida Consumer Collection Practices Act case because the defendant continued to contact the plaintiff after being notified that she was represented by an attorney.
  • More details here.

Have Consumers Hit Their Financial Limit?

  • Retailers are noting that consumers are falling behind on their credit card payments, which could be an indicator of more financial pressure that they are feeling, especially as we get closer to restarting making student loan payments again, or it could be another red flag that turns out to not be as serious as expected, which has happened a number of times in the past year or so.
  • More details here.

26 Companies Seeking Collection Talent

  • Curious what a bank in Missouri is offering to pay for bilingual collectors? Which mortgage servicing company is looking for an outbound dialer manager? What position is Hollis Cobb Associates looking to fill? Find out the answers to those questions and more in this week’s job listings post.
  • More details here.

WORTH NOTHING: Make sure to look up tonight for the blue moon … There are senseless killings, and then there is stabbing someone over dipping sauce … The most anticipated movies coming this Fall … Are you spending more time talking about work than doing it? … The new best times to buy or sell a car … Airbnb hosts dish on the most annoying traits of guests who stay in their homes … Beer goggles are not real, researchers have concluded … How much a single person needs to make in every state in order to “get by.”

The secrets to living longer

A riddle race for quick thinkers

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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