Complaint Accuses Collector of Continuing to Try and Collect After Plaintiff Says Debt Not Hers
- I don’t want to give the whole plot of this case away in the first sentence, so I hope you continue reading, but a collector is facing a Fair Debt Collection Practices Act lawsuit because it continued to try and collect a debt after the plaintiff sent an email to the defendant inquiring why the defendant was attempting to collect a debt that was not hers — an inquiry that the defendant responded to — with the complaint saying the defendant “had all the information it needed to determine the debt did not belong” to the plaintiff. I will also warn you in advance that this is a lawsuit involving text messages and emails sent to the plaintiff by the defendant, but the nature of those communications is not the reason why this case was filed.
- More details here.
- This series is sponsored by WebRecon
Class Action Filed Against CRAs Over $500 Medical Debt Reporting Floor
- A dermatologist in northern California has filed a class-action lawsuit against the three major credit reporting agencies — Equifax, Experian, and TransUnion — accusing them of violating the Sherman Antitrust Act because their decision to not include medical debts under $500 on consumers’ credit reports is a “transparent conspiracy” that is diminishing access to medical care by driving providers out of the market.
- More details here.
CFPB Calls Out Apple and Google as ‘Choke Points’ in Mobile Payments
- It might not seem terribly relevant to how you collect right now, but the next generation of payments is already out there and becoming more popular, which probably explains why the Consumer Financial Protection Bureau is starting to pay attention and make some waves. The CFPB released a report yesterday, coinciding with a speech from Director Rohit Chopra at a fintech conference, on the role that big tech companies like Apple and Google are playing in the area of mobile payments. Those two companies are “choke points” to the overall payment system (sound familiar to anyone in the ARM industry) and are stifling competition and innovation.
- More details here.
Minn. Regulator Fines Creditor For Collecting Without License
- The Minnesota Department of Commerce has assessed a $10,000 fine against a creditor — but stayed $2,500 of the penalty — for engaging in unlicensed debt collection activity in violation of state law.
- More details here.
WORTH NOTHING: The White House Situation Room just got a $50 million overhaul. Here is what it looks like now … A nutrition expert shares 10 eating mistakes you should avoid making … What do you think of this test when interviewing job candidates? … The “One Chip Challenge” is being pulled from shelves after a tragedy … Stephen Strasburg’s retirement was pretty short-lived … Consumers might be finally done splurging, according to the Federal Reserve … A detailed guide to help you understand how much you should be tipping … An Ivy League expert (whatever that is) shares the top phrase you should never use.
Funny Friday, part I
Funny Friday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
