Getting to Know Jackie Montoya of Resurgent Capital Services
- If you need someone to tell you how to fold in the cheese, Jackie Montoya is who you should be asking. Like her favorite show, Schitt’s Creek, Jackie has come a long way in five short years. Her job and her focus are representative of the future of the ARM industry and nobody is more excited about that than she is. Read on to learn more about Jackie, how a family connection got her started in the industry, and how she proved she was fearless.
- More details here.
Appeals Court Re-Affirms Ruling for Defendant Accused of Collecting Without License
- Asked for a do-over, a panel of judges from the Court of Appeals for the Tenth Circuit decided they were right the first time and affirmed a District Court ruling in favor of a creditor that was sued for violating the Fair Debt Collection Practices Act because it was not licensed as a collection agency when it filed a lawsuit to collect on an unpaid debt.
- More details here.
Judge Grants MTD in FDCPA Case, But Notes Allegations ‘Reflect Poorly’ on Defendant
- A District Court judge in Tennessee has ruled a plaintiff lacks standing to pursue a Fair Debt Collection Practices Act case against a defendant that was accused of misrepresenting that a payment plan would be offered and whose representative was rude and aggressive, allegedly going as far as to say that the plaintiff would never be able to repay the debt and did not deserve respect because she owed the debt in the first place.
- More details here.
Report Spotlights Number of Consumers Who Miss Out on Legit Calls Because of Scam Fears
- Nearly half of consumers either “rarely” or “never” answer the phone if they are not certain who is calling, according to data released by TransUnion as part of a nationwide survey it conducted. Nearly three-quarters of people who don’t answer calls say they do so because they assume “it’s a robocall where someone is trying to sell them something” and some said they assumed the caller would leave a voicemail or message if the reason why the call was being made was important.
- More details here.
Collections Bureau of America, Ltd., Adopts Skit.ai’s Voice AI Solution to Enhance Account Penetration and Customer Experience
- Skit.ai, the leading provider of conversational Voice AI solutions, announced today its partnership with Collection Bureau of America, Ltd., a California-based debt collection agency with a 60-year history in the accounts receivable management industry. The deployment of Skit.ai’s solution enables the company to boost its account penetration, improve customer experience, and execute a scalable collection strategy.
- More details here.
WORTH NOTHING: Here are some reasons to explain why your car insurance premiums are going through the roof … Can you find the three ghosts in this brain teaser? … The best personal training apps, recommended by experts … Heinz is introducing some new Halloween candy flavors this year … How knockoffs took over America … Eight essential toilet tips, from closed lids to cleaning … The number of people feared dead as a result of floods in Libya is astounding … The power of a great comeback line.
Top 10 Thursday, part I
Top 10 Thursday, part II
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