A collection operation based in Georgia has filed a data breach notification with the Office of the Maine Attorney General, disclosing that the personal information of more than 10,000 consumers was compromised as a result of a “network disruption.”
A copy of the letter that was submitted to the Maine AG and sent to the affected consumers is available by clicking here.
Back in March, the company experienced a network disruption that impacted its ability to access certain files on its network, the company disclosed. It notified law enforcement and began an investigation to figure out what happened. The investigation uncovered that certain information stored on the network was acquired by an unauthorized third party. The company began notifying its clients, one of which was Navient Portfolio Management, which manages portfolios of private student loans. NPM requested that the collection operation notify affected individuals about the breach. The information that was compromised was consumers’ names and Social Security numbers.
The company has also notified the three major credit bureaus and the Federal Bureau of Investigation, changed its network passwords, and reviewed its policies and procedures related to data protection. It will also provide free credit monitoring services to affected consumers for at least 12 months.
