Judge Denies Summary Judgment Motions from Both Sides in FCRA, FDCPA Case Over ID Theft Debt
- A District Court judge in Wisconsin has decided to let a jury decide whether a defendant satisfied its obligation to investigate an identity theft claim by sending a letter to the plaintiff asking for proof of residence — which the plaintiff claims never to have received — or whether it needed to do more when the plaintiff disputed the debt before filing a lawsuit alleging violations of the Fair Credit Reporting Act and the Fair Debt Collection Practices Act.
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CFPB Orders Remittance App Provider to Pay $3M for ‘Cheating’ Consumers
- The Consumer Financial Protection Bureau yesterday entered into a consent order with a fintech company that operates a remittance transfer app that will see the company pay $3 million in fines and refunds to customers after it was accused of forcing customers to waive their legal rights, failing to provide required disclosures, and failing to properly investigate disputes and errors.
- More details here.
AI Can Let You Make Calls in Languages You Don’t Speak
- If you knew a consumer spoke a language other than English, would you use technology that allows you to call that individual and play a message in that other language, in the sound of your voice? The Mayor of New York City, who earlier this week announced the adoption of an Artificial Intelligence Action Plan that will support the implementation of AI tools for use by the city, is now finding himself in ethical hot water for sending robocalls to residents of the city in languages he does not speak.
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26 Companies Seeking Collection Talent
- Knowledge is power. Knowing who is hiring and how much they are paying can be invaluable insights to help your own recruitment efforts. Check out the job listings summary to see who is hiring and for what positions today.
- More details here.
WORTH NOTING: The world has a new hottest pepper, which is three times hotter than its predecessor … People are more likely to be lazy when working near or with robots compared with working on their own or working with people, according to new research … The best ZIP codes in America for trick-or-treating, according to Instacart … Based on how many emails get read, you’re probably spending too much time writing them … The fast food chains with the best and worst drive-thru times … How much more health insurance is going to cost you this year … United is going to start boarding window seat passengers first … A Stanford scientist, after decades of research, believes nobody has free will.
How rest can make you better at your job
Matchstick riddles
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