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Home Daily Digest

Daily Digest – October 26. Getting to Know Jessica Mobley of KLS Financial Services; Judge Denies Class Certification in TCPA Case Over Collection Calls

mikegibb by mikegibb
October 26, 2023
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Getting to Know Jessica Mobley of KLS Financial Services

  • You have to respect someone who has the ambition and commitment to call herself a future second-generation agency owner. That is someone who knows what she wants. Jessica Mobley has always known there is something bigger out there for her. Read on to learn more about Jessica, what it is about smaller clients that she loves, and her not-so secret passion for books.
  • More details here

Judge Denies Class Certification in TCPA Case Over Collection Calls

  • A District Court judge in Virginia has denied a plaintiff’s motion to certify a class action in a Telephone Consumer Protection Act case, after the plaintiff filed suit because he received a pre-recorded message to his cell phone that was intended for someone else, but the number had been reassigned to the plaintiff.
  • More details here.

CFPB Report on Credit Cards Breaks Down Digital Collection Efforts, How Much is Being Assigned to Third-Party Collectors

  • Communications using email and text message to recover unpaid credit card debts, both before and after the debts are charged off and possibly placed with a third-party collector continue to rise, according to a report on the credit card market released yesterday by the Consumer Financial Protection Bureau.
  • More details here.

The Power of the People

  • POTTSBORO, Texas — I got to do something yesterday that I rarely have had the chance to do — meet a collector. I’m here at the Southwest ACA Conference & Expo, which includes the ACA state units of Texas and Oklahoma, and aside from the great insights from industry experts like Heath Morgan and Don Maurice, and a dad joke or two from yours truly, the opportunity to meet and spend time with industry professionals, many of whom I haven’t had the opportunity to meet before, definitely made the trip worthwhile.
  • More details here.

WORTH NOTING: A survey that sought to determine how many friends the average American has … The best and worst foods for you to eat if you want to avoid a heart attack … The 200 best inventions of 2023 … The Postal Service has made changes to its policy for changing your address … Are employers to blame for not being able to find qualified job candidates? … Have student loans? Dominos wants to give you $1 million … Here are 17 signs that your friendship with someone is toxic … Those sweet and salty snacks you crave might be as addictive as cigarettes and alcohol, according to new research.

Top 10 Thursday, part I

Top 10 Thursday, part II

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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Collector Sued for Disclosing Debt Would be Removed if Paid, but Wasn’t on Credit Report to Begin With

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Collector Sued for Disclosing Debt Would be Removed if Paid, but Wasn't on Credit Report to Begin With

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