Getting to Know Gary Adams of First Collection Services
- Which do you consider the most impressive of these facts about Gary Adams? That he played professional football? That he has worked in the industry for 53 years? Or that he has spent all of those 53 years at the same company? Learning more about people like Gary is what makes this series so special and meaningful. Read on to learn more about him, why his daily routine will put yours to shame, and why a no is never a no.
- More details here
Videos Sent via Text Not a Prerecorded Message Under TCPA, Judge Rules
- There are two types of text messages — SMS and MMS. SMS messages are traditional text messages in that they only contain text. MMS messages are similar to SMS, but they can contain multimedia, like video. A District Court judge in Arizona has granted a defendant’s motion to dismiss a Telephone Consumer Protection Act suit after the plaintiff received a video file from the defendant via text and filed suit, claiming the message contained an artificial or pre-recorded voice on the grounds that the plaintiff had to make the choice whether to play the video or not.
- More details here.
New Medical Debt Screening Law Now in Effect in Minnesota
- A new law that went into effect last week in Minnesota requires hospitals to check whether patients are eligible for charity care before sending an account to a third-party collection agency, while also placing new requirements when seeking to collect on a medical debt by garnishing wages or bank accounts of individuals.
- More details here.
Plaintiff’s Attorneys Seeking $29k in Fees on FDCPA Case that Settled for $10k
- The attorneys representing a plaintiff who settled a Fair Debt Collection Practices Act case for $10,000 have submitted a motion seeking nearly three times that amount in legal fees, saying they collectively worked nearly 60 hours on the case and should be awarded $450 per hour.
- More details here.
DCM Services Names Steve Barker as Senior Vice President of Human Resources
- DCM Services, Inc. (“DCMS”), the industry leader in estate and specialty account recovery solutions, is pleased to announce the appointment of Steve Barker as Senior Vice President of Human Resources.
- More details here.
WORTH NOTING: Some families have a swear jar. This family went in a different direction … A lot of people believe they are worse off under President Biden … Scientists finally have an answer for why animals get their spots and stripes … Seven ways to stand out when public speaking … Ranking the NFL teams from most to least entertaining … Etiquette for your group chats … Why getting mad at work actually might make you more productive … Three simple rules for collecting baseball cards.
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
