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Home Daily Digest

Daily Digest – November 22. What Your Peers are Thankful For This Holiday Season; Appeals Court Overturns FDCPA Ruling

mikegibb by mikegibb
November 22, 2023
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What Your Peers are Thankful For This Holiday Season

  • In yesterday’s Daily Digest, I asked people to send me a note to share what they are thankful for and a number of you responded. So right off the bat, I am thankful for that. Beyond that, I have much to be thankful for, including all of you who take time out of your incredibly busy schedules to read, watch, or listen to the content that is produced here every day. I would not be here if not for the willingness of so many people in this industry to share their insights and expertise to help those around them. That is something that I never take for granted. I hope all of you have a great Thanksgiving and a wonderful holiday season. With that, here are the things that people in the ARM industry are thankful for.
  • More details here

Appeals Court Overturns FDCPA Ruling

  • The Court of Appeals for the Ninth Circuit has overturned a lower court’s ruling in a Fair Debt Collection Practices Act case that has to do with judgments and a legal principal that aims to keep federal courts out of issues that were already dealt with in state court.
  • More details here.

Online Training Company Sued by CFPB, State AGs for Illegal Collection Activities to Close, Will Forfeit $30M in Unpaid Loans

  • The Consumer Financial Protection Bureau and 11 states announced earlier this week that an online training company will close its doors and provide $30 million in relief to student borrowers, in part because of abusive debt collection practices that it deployed when individuals were unable to make their payments.
  • More details here.

19 Companies Seeking Collection Talent

  • Call it competitive research. Call it window shopping. Call it whatever you want 😁. Just click on the link below and check out the 19 different companies that are looking for talented individuals like you to join their operations.
  • More details here.

Forest Recovery Services Sees 10X Jump in Outbound Collection Calls with Skit.ai’s Voice AI Platform

  • Skit.ai, the leading provider of conversational Voice AI solutions, announced today its partnership with Forest Recovery Services, a third-party collection agency headquartered in South Carolina focused on medical, municipal, and other types of debt.
  • More details here.

WORTH NOTING: Are there actually any good deals in all those Black Friday ads you have been seeing for weeks? … How to avoid the most common mistakes when cooking a Thanksgiving turkey … A man who won $1.35 billion in the lottery is suing his daughter’s mother for telling his family about the win … Why it’s so hard to quit your job and five signs it’s time to leave … How to be likable during family dinner or the company holiday party … Cutting calories by 12% can slow aging and make you healthier … The largest roadside attractions in the Midwest … A man with no car and no furniture left his town millions when he died.

Funny Friday, on a Wednesday, part I

Funny Friday, on a Wednesday, part II

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

Related

Previous Post

Online Training Company Sued by CFPB, State AGs for Illegal Collection Activities to Close, Will Forfeit $30M in Unpaid Loans

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Appeals Court Vacates Dismissal of FDCPA Class Action Because Plaintiff Lacked Standing

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