Getting to Know Jesse Bird of TCN
- Survival is more important than winning. If you remember one thing from this profile of Jesse Bird, that is likely something that will help you for the rest of your career. Bird has been used to helping people, having spent nearly a quarter of a century at TCN. Read on to learn more about Jesse, how he likes to talk in code — having bugs and features, for example, and why he thinks credit is customer service.
- More details here
N.Y. Governor Signs Medical Debt Credit Reporting Bill into Law
- New York yesterday became the second state to ban the credit reporting of medical debt, with the new law going into effect immediately after it was signed by Gov. Kathy Hochul.
- More details here.
Judge Dismisses FDCPA Case Over Alleged Failure to Validate Debt
- A Magistrate Court judge in California has granted motions to dismiss filed by the defendants in a Fair Credit Reporting Act and Fair Debt Collection Practices Act case, but given the plaintiffs the chance to amend their complaint in order to more accurately state their claims instead of just making allegations.
- More details here.
Bill Introduced in House to Re-Establish CFPB’s Office for Students and Young Consumers
- A bill has been introduced in the House of Representatives by Rep. Suzanne Bonamici [D-Ore.] that seeks to restore the Consumer Financial Protection Bureau’s Office for Students and Young Consumers.
- More details here.
WORTH NOTING: Technology to stop drunk drivers could be coming to every new car … Larger-than-life holiday decor you have to see to believe … The top seven series of all-time on Netflix, according to experts … DoorDash released the most popular orders of 2023 … Four things that make you look really desperate when you are looking for a job … Why you may not want to bother someone who is daydreaming … The best travel bags for all styles and budgets … Too bad there isn’t Tinder for wolves.
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
