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Home Daily Digest

Daily Digest – December 15. Collector Facing FDCPA Class Action for Missing Itemization Date; Judge Partially Grants MTD in TCPA Case Over Prerecorded Calls

mikegibb by mikegibb
December 15, 2023
in Daily Digest
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Collector Facing FDCPA Class Action for Missing Itemization Date

  • We’ve all seen and heard about lawsuits accusing collectors of violating Regulation F and the Fair Debt Collection Practices Act because the Model Validation Notice was undated, but this might be the first suit where the MVN was dated, but the itemization date was left blank.
  • More details here
  • This series is sponsored by WebRecon

Judge Partially Grants MTD in TCPA Case Over Prerecorded Calls

  • How do you know if a call that you received and answered contained a prerecorded message? Well, a District Court judge in Illinois has determined that if calls received by an individual sounded identical, had the same voice, used the same words, had the same intonation, had the same speech pattern, were commercial, were generic and didn’t mention the individual by name, were unsolicited, were incessant, and continued despite the individual’s express request that the calls stop, that’s more than enough to defeat the defendant’s motion to dismiss a claim it violated the Telephone Consumer Protection Act.
  • More details here.

Congressional Democrats Push CFPB For Arbitration Rule

  • A group of 100 Congressional Democrats have written a letter to Rohit Chopra, the Director of the Consumer Financial Protection Bureau, encouraging him and the agency to move forward with a rule limiting the use of forced arbitration clauses by companies in the financial services arena.
  • More details here.

Activist Shareholder Pushes for Changes to PRA Group

  • A shareholder activist group has begun acquiring shares of PRA Group with the plan to get the company to either overhaul its operations or face a fight for control of the company’s board of directors at next year’s annual shareholder meeting.
  • More details here.

MRS BPO Promotes Kelly Feoli to Chief Growth Officer

  • MRS is pleased to announce that Kelly Feoli has been promoted to Chief Growth Officer, overseeing relations across all MRS clients and their integration into MRS Operations. Feoli has consistently demonstrated attention to quality, compliance, and operation detail advocating for the mutual benefit of clients, customers and MRS.
  • More details here.

WORTH NOTING: Everything you need to wrap gifts like a pro … How to know if you suffer from Christmas Tree Syndrome … How the way a defendant looks impacts the decision to recommend the death penalty … What you can learn from the list of the top App Store downloads in 2023 … The hottest real estate markets in 2024 … For those who are curious, the pope has weighed in on how AI should be regulated … Why French Bulldogs have problems sleeping … The top 15 jobs that people most want to quit.

Funny Friday, part I

Funny Friday, part II

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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