Suit Accuses Collector of Ignoring Cease Requests, Misleading Plaintiff with ‘Unknown Caller’ on Caller ID
- A collection operation is being sued for allegedly violating the Fair Debt Collection Practices Act and state law in Indiana because its calls to the plaintiff were labeled as “Unknown Caller” on the plaintiff’s Caller ID, which induced the plaintiff to answer every call after the plaintiff requested not to contacted by phone.
- More details here
- This series is sponsored by WebRecon
Calif. Appeals Court Overturns $20k Attorney Fee Award for Plaintiff in RFDCPA Case
- A California state Appeals Court has reversed a lower court’s decision awarding more than $20,000 in attorney fees to the plaintiff in a Rosenthal Fair Debt Collection Practices Act case, concluding that the defendant did not receive enough notice and opportunity to be heard before the fee was awarded sua sponte as a discovery sanction.
- More details here
Use of Automation Increasing at Healthcare Providers
- More revenue cycle management units at hospitals and healthcare providers are automating some portion of the revenue cycle operations, according to the result of a nationwide survey that was conducted through the Healthcare Financial Management Association.
- More details here.
A Thank You, from Me to You
- Barring some huge breaking news today, this is likely going to be my last post of 2023. I wanted to take a moment and thank you for being a part of this year with me. Whether this is the first article of mine that you have ever read, or if it is just the most recent article, it means a lot that you have given me some of your time today. Time is our most precious resource and we are all overwhelmed with emails and meetings and information. The fact that you used some of your most precious resource on me is not something I take lightly or take for granted. It means the world to me. Here are some stats about 2023.
- More details here.
WORTH NOTING: A list of 50 wonderful things from 2023 … Lucky New Year’s foods from around the world … The top 10 photos from Time magazine in 2023 … The best brands of champagne, according to experts … Things you should be buying in bulk to help fight against rising prices … Here are 19 ways to save money on the next car you buy … The world of sports in 2023 … The best states to win the $760 million Powerball jackpot.
Funny Friday, part I
Funny Friday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
