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Home Daily Digest

Daily Digest – January 2. ‘Inconvenient’ Time/Channel Email Complaint Volume Increasing; Ohio Appeals Court Affirms Summary Judgment for Collector

mikegibb by mikegibb
January 2, 2024
in Daily Digest
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‘Inconvenient’ Time/Channel Email Complaint Volume Increasing

  • I have written about this type of case before, but given the volume of new complaints that are being filed, I think it bears mentioning again because it appears that plaintiff’s attorneys and consumers are not going to stop filing these kinds of suits anytime soon.
  • More details here
  • This series is sponsored by WebRecon

Ohio Appeals Court Affirms Summary Judgment for Collector

  • An Ohio Appeals Court has upheld a summary judgment ruling in favor of a collection operation that filed a lawsuit seeking to collect on an unpaid debt.
  • More details here

Industry Pros Revisit 2023 Predictions

  • As part of the festivities to mark the end of one calendar year and the start of a new one, I ask different professionals from across the accounts receivable management industry for their predictions for the coming year — what do they think is going to happen, what kind of year is it going to be for collection operations, etc. But that’s not where the fun ends. The following year, I ask those who made predictions to revisit them and see what they got right and what they got wrong. A year ago, a number of industry professionals made predictions about 2023. Here is how they think those predictions stacked up.
  • More details here.

Compliance Digest – January 2

  • A handful of compliance experts were busy over the holidays, making sure you had all the perspective and context you needed on recent court rulings. Check out this week’s Compliance Digest and read what Heath Morgan, Stacy Rodriguez, Khari Ferrell, John Redding, and Ari Derman have to say.
  • More details here.
  • This series is sponsored by Bedard Law Group

WORTH NOTING: I know my kids cringe every time I use the word “rizz.” Here are other cringe-worthy words to avoid in 2024 … Apparently there is a debate over whether ketchup or mustard is better for you … Costco is getting ready to phase out a popular menu item, according to a published report … Only half of consumers expect to be able to fully pay off their December credit card bill … An expert in air miles shares the most common mistakes people make with their credit cards … How the Bloody Mary became a morning cocktail … Consider taking movement snack breaks during the day … A look ahead to the most anticipated TV shows of 2024.

Trailer Tuesday, part I

Trailer Tuesday, part II

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

Related

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