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Home Daily Digest

Daily Digest – January 16. Collector Facing Class-Action For Sending Email to Plaintiff, 26 Others; Judge Denies Competing Summary Judgment Motions in FCRA Case Over Dispute Investigation

mikegibb by mikegibb
January 16, 2024
in Daily Digest
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Collector Facing Class-Action For Sending Email to Plaintiff, 26 Others

  • A collector is facing a Fair Debt Collection Practices Act class-action lawsuit in Texas for allegedly sending a collection email to the plaintiff and 26 other individuals, including the plaintiff’s friends, family, and coworkers that included the statement, “one way or another you will be forced to deal with this.”
  • More details here
  • This series is sponsored by WebRecon

Judge Denies Competing Summary Judgment Motions in FCRA Case Over Dispute Investigation

  • A District Court judge in Nevada has denied competing motions for summary judgment from both the plaintiff and the defendant in a Fair Credit Reporting Act case related to whether the investigation conducted by the defendant was adequate or not after the plaintiff disputed the debt.
  • More details here

Student Loan Servicer Fined $1.8M for Not Communicating Info About IDR Plans to Borrowers

  • The Attorney General of Massachusetts has announced that one of the nation’s largest servicers of student loans will pay a fine of $1.8 million after it was accused of failing to communicate with borrowers about renewing income driven repayment programs.
  • More details here.

FTC Releases Report on Do Not Call Registry

  • More than 2 million new phone numbers were added to the national Do Not Call Registry for the 12-month period ending Sept. 30, 2023, according to a report on the database released by the Federal Trade Commission last week. The FTC also reported receiving 2 million complaints from consumers during the same period.
  • More details here.

WORTH NOTING: It’s never too early to start shopping for Valentine’s Day presents … Debunking popular myths about sleep … It you’re going through Dry January, you’re halfway home and here are some non-alcoholic cocktails to help you make it the rest of the way … Citigroup is laying off 20,000 employees after a rough fourth quarter … Is Night Mode on your computer or smartphone a myth? … One simple question to help reframe your interactions with a tough boss and not get you fired … Winners and losers from last night’s Emmy Awards … How to develop a more secure attachment style.

Trailer Tuesday, part I

Trailer Tuesday, part II

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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