Getting to Know Jared Blake of Jetty
- One of the first things that Jared Blake is multi-lingual. He doesn’t speak different languages, per se. But he is capable of speaking to those higher up the corporate ladder, those lower down the corporate ladder, and to consumers, because he’s been a collector — and a debtor — himself. Knowing how to communicate with individuals who have different personality types is one of the main reasons why he has moved up from collector to being a senior manager in a relatively short period of time. Read on to learn more about Jared, why he’s never worried about not being able to find a job, and what being grateful is very important to him.
- More details here
- This series is sponsored by TEC Services Group
Judge Denies MTD in FDCPA Class Action, Rules Medical Expenses Enough for Plaintiff to Have Standing
- A District Court judge in Puerto Rico has denied a defendant’s motion to dismiss a Fair Debt Collection Practices Act class action case on the grounds the plaintiff lacked standing to sue, ruling that the plaintiff “lives to fight another day” based on the claims she made in her amended complaint.
- More details here
FCC Seeks to Make AI-Generated Robocalls Illegal Under TCPA
- The chair of the Federal Communications Commission yesterday proposed making calls using voices generated by artificial intelligence artificial voices under the Telephone Consumer Protection Act, which would make the voice cloning technology used in robocall scams illegal. The move is likely a reaction to a robocall that was made last week to thousands of residents of New Hampshire, on the eve of that state’s primary, and used an AI-generated voice that sounded like President Joe Biden.
- More details here.
The Impact of Credit Monitoring on Debt Payments, Credit Scores
- Have you ever thought of offering free credit monitoring services to consumers from whom you are trying to collect? Normally something that someone only does after they are informed that their personal information may have been involved in a data breach, credit monitoring is becoming more popular among consumers in the United States, and those who monitor their credit pay down more debts than those who do not, according to data released this week by TransUnion.
- More details here
WORTH NOTING: Elmo took a turn as a therapist … The lengths that some people will go to in order to save their pet guinea pig … The cities in the United States which are the best places for singles … What parents need to do in order to get their teenagers to listen to them … How families are managing the skyrocketing costs of childcare … What the Fed’s decision to hold interest rates steady means for you … More companies are forcing employees back to the office and employees are growing resentful … The modern rules of dining.
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
