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Home Daily Digest

Daily Digest – April 5. Separate Plaintiffs File FDCPA Suits After Sending Exact Refusal Message to Same Defendant; Work-Life Balance Key to Attracting New Job Candidates in ARM Industry

mikegibb by mikegibb
April 5, 2024
in Daily Digest
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Separate Plaintiffs File FDCPA Suits After Sending Exact Refusal Message to Same Defendant

  • They say that lightning never strikes the same place twice. And, as we all no doubt know, there are millions (if not more) ways that an individual can dispute a debt. But what are the odds of two different plaintiffs sending the exact same dispute message to the same defendant one day apart from each other? And when you see what the dispute message is, you’ll no doubt note that the odds of two people doing this randomly are very very small.
  • More details here
  • This series is sponsored by WebRecon

Work-Life Balance Key to Attracting New Job Candidates in ARM Industry

  • There is a new generation of individuals entering the workforce and collection operations of any shape or size need to adjust their recruiting techniques and strategies to appeal to what this new generation is looking for most — work-life balance — or risk having significant difficulties hiring new employees, according to a panel of human resources experts who spoke during a webinar recently that was sponsored by Peak Revenue Learning.
  • More details here

Judge Grants MTD in FDCPA Case Over Collection Lawsuit

  • In a case that was defended by Patrick Newman and Kira Locke from Bassford Remele, a District Court judge in Minnesota has granted a defendant’s motion to dismiss a Fair Debt Collection Practices Act case, because the plaintiff lacked standing on some of her claims, failed to state a claim on others, and should have raised certain defenses when she was sued for not paying the debt in the first place instead of doing it here, the judge ruled.
  • More details here

Debt Collection Complaint Volume Falls in 2023: CFPB

  • There were only two categories of complaints filed by consumers with the Consumer Financial Protection Bureau that fell between 2022 and 2023 and debt collection was one of them. In fact, the size of the drop was also the largest in terms of the number of complaints and the percentage change year over year. There were 109,900 complaints filed by consumers about debt collection which was down from 115,800 complaints in 2022.
  • More details here

WORTH NOTING: What you need to know if you are looking at making a last-minute trip to see the eclipse … How to explain the solar eclipse to your kids … Not wearing make-up cost one woman a chance at a job and has sparked a debate about appearance for job interviews … Fewer people are writing wills. What this means for estate planning … A lot of companies are not interested in hiring Gen Z or older workers … Travel experts share their hacks, gadgets, and tips … An expert on longevity shares the number one way to eat for a long, healthy life … There is teaching your kid a lesson and then there is this.

Funny Friday, part I

Funny Friday, part II

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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