Getting to Know Jessica Kagansky of Crown Asset Management
- It might look like Jessica Kagansky would like to do anything other than talk to you, but she wants you to know that she is very friendly. And if you can get past what people call her resting mean face, you’ll find someone who wants nothing more than to be helpful. That is, if you’re lucky to catch her when she’s not on the road at another concert or improv show. Read on to learn more about Jessica, how many more concerts she went to last year than you did, and how her spidey sense is her superpower.
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- This series is sponsored by TEC Services Group
Appeals Court Affirms Ruling in FCRA Case Over Dispute Investigation
- If two consumers dispute a debt and the furnisher submits corrections to how the debt is being furnished, how can the consumers claim the investigation that was conducted was unreasonable? They can’t, the Court of Appeals for the Ninth Circuit has ruled, affirming a lower court’s ruling.
- More details here
CFPB Publishes Supervisory Highlights on Mortgage Servicer Issues
- The Consumer Financial Protection Bureau yesterday published another breadcrumb in its fight against junk fees, pointing out the illegal fees that are being charged by mortgage servicers in an Supervisory Highlights bulletin. Similar to debt collectors, because consumers have no choice over which company services their mortgages, the CFPB is putting the practice under the microscope to keep consumers from being taken advantage of.
- More details here
DFPI Fines Student Loan Servicer for Delivering Report 17 Days Late
- The California Department of Financial Protection and Innovation announced yesterday it had entered into a consent order with one of the nation’s largest student loan servicing companies after it failed to provide contact information in a timely manner for residents with older student loans who needed to apply by the end of the month for an income-driven repayment program.
- More details here
State Collection Service Achieves HITRUST Risk-Based, 2-year Certification
- State Collection Service, a leading provider of healthcare receivables management, today announced that its collection software systems, servers, workstations, and physical offices have earned certified status by HITRUST for information security.
- More details here.
WORTH NOTING: Animals get stressed during eclipses, it turns out, but not for the reasons you might think … A dozen different lawn games to help your family spend more time outside … More CEOs are placing an emphasis on skills over degrees … The Department of Transportation wants to help you get refunds when flights are delayed or canceled … How to change your career if you are over the age of 40 … The best portable chargers for all of your devices … The strangest moments from past NFL drafts … Cicadas are so loud in South Carolina that people are calling the police.
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
