Judge Grants MSJ for Defendant in FDCPA Case
- A District Court judge in Massachusetts has granted a defendant’s motion for summary judgment in a Fair Debt Collection Practices Act lawsuit, ruling that the defendant was the rightful owner of the accounts in question, was allowed to report the debts to the credit reporting agencies, responded to the plaintiff’s validation requests, and did not contact the plaintiff at inconvenient times or places.
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How 90% of Employees at One Fintech are Using ChatGPT to Help Them Work
- A lot of companies are trying to figure out whether it’s safe to allow employees to use artificial intelligence and Large Language Models like ChatGPT, and if it is, what limits or guardrails — if any — need to be put on that usage. Klarna, the Buy Now Pay Later company, has released details about how its employees are using ChatGPT and provided examples of how the technology is helping boost productivity and efficiency. Nearly 90% of Klarna employees are using some form of Generative AI in their daily work, and the company’s internal AI assistant is logging more than 2,000 interactions per day since it was launched last year.
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Are the Dominos About to Start Falling?
- I came across a trio of articles recently that seem to overlap and connect with one another. The articles paint a picture for the economy and the accounts receivable management industry while also providing context about a hot-button topic — credit reporting.
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26 Companies Seeking Collection Talent
- See who is hiring, how much they are offering, and whether it’s enough to get you to consider sending in a resume by checking out the jobs in this week’s listing summary. Separately, thanks to all the new companies that are posting their jobs — for free — on the AccountsRecovery job board.
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Finvi Announces Partnership with TCN as Preferred Partner for Contact Center Services
- Finvi, the leading provider of enterprise solutions that streamline and accelerate revenue recovery for clients across the accounts receivable management (ARM) industry and healthcare markets, today announced a new partnership with TCN, a leading provider of omnichannel contact center solutions, and Finvi’s preferred provider of contact center software, communications platform and associated software products
- More details here.
WORTH NOTING: Why you don’t need to worry when your plane makes an emergency landing … A look ahead to this weekend’s PGA Championship … Five reasons why you should think twice about traveling on weekends … Are you one of these drivers (like me) that ignore it when your car’s check engine light comes on? … Why is car insurance so expensive? … Is your local Red Lobster on the list to close down? … Google shared its plans for how AI will work with Gmail, Photos, its search engine, and more … A miniature poodle was the winner of the Westminster Kennel Club annual dog show last night.
Chris Pratt on Garfield
Riddle Wednesday
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
