Getting to Know Shalon Bell of Frost-Arnett
- Does it say something about Shalon Bell or the ARM industry that growing up she wanted to be a kindergarten teacher, but ended up working in collections instead? Maybe it’s best to leave that question unanswered. In six short years, Shalon has gone from collector to supervisor to manager. Who knows what the next six years will bring. Read on to learn more about Shalon, her connection the original Steve Austin, and how she fills her team’s tank every day.
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- This series is sponsored by TEC Services Group
California Appeals Court Upholds Ruling Against Defendant in FDCPA Case
- A recent ruling by the California Court of Appeal has upheld significant violations of the Fair Debt Collection Practices Act and California’s Unfair Competition Law by the defendant and related entities. The ruling has critical implications for collection practices, particularly those involving homeowner associations (HOAs).
- More details here
SBT Raises $110M To Fund Growth and Expansion
- Solutions by Text (SBT), a Dallas-area startup founded in 2008, has successfully raised $110 million in new growth financing. This funding round, co-led by Edison Partners and StepStone Group, with Stifel Venture Bank providing a lending facility, aims to integrate real-time payments into text messaging channels, enhancing the bill pay experience for businesses and consumers alike.
- More details here
Rising Financial Wellness and Employee Benefits: Insights from a Workplace Benefits Report
- Sometimes, a report can mean two things. What I mean by this is that it can help inform about trends with consumers or the economy but it can also inform about how companies, including those in the credit and collection industry, should be running their business. A report from Bank of America about workplace benefits is just that kind of report. Financial wellness among employees is improving, with 47% rating their financial wellness as good or excellent in 2024, up from 42% in 2023, according to the report. As the economic landscape evolves, understanding these dynamics is crucial for shaping effective workplace benefits and maintaining employee satisfaction.
- More details here
Haag Family Marks State’s 75th Anniversary with Significant Gift
- Marking the significant milestone of State Collection Service’s 75th Anniversary, the Haag family has contributed $75,000 to The River Food Pantry’s Recipe for Hope campaign.
- More details here.
WORTH NOTING: Did you know there was such a thing as the best ice cube tray? … Eight easy ways to help you get more fiber into your diet … This is one parenting trend I doubt I could ever get on board with … Cracker Barrel is planning to make some major changes … The seven greatest Disney movies of all time, according to expert reviewers … You can get paid to watch movies in theaters all summer long … The director of the National Hurricane Center shares five tips to help you prepare for hurricane season … The real reason people aren’t getting enough sleep.
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
