Judge Grants MSJ for Defense in FDCPA Case Over Dispute Request
- A District Court judge in Oregon has granted a defendant’s motion for summary judgment in a Fair Debt Collection Practices act case, ruling the plaintiff’s requests when seeking validation of the debt fell outside the scope of what the defendant had to provide and that the defendant did not validate the statute by sending the same information when the plaintiff initiated multiple disputes about the same debt.
- More details here
CFPB Sues PHEAA For Collecting on Discharged Student Loans
- The Consumer Financial Protection Bureau on Friday announced it had filed a lawsuit against the Pennsylvania Higher Education Assistance Agency (PHEAA), alleging that PHEAA illegally collected on student loans that had been discharged in bankruptcy and provided false information to credit reporting companies. The CFPB is seeking to halt these illegal practices, provide redress to affected borrowers, and impose a civil penalty on PHEAA.
- More details here
Should You Text Before Calling First?
- Should collectors send text messages to consumers before calling them, letting the consumer know that a phone call is coming? Some collectors are using this strategy and having some success with it. There may be a reason for that. More and more, it seems, people are finding unannounced phone calls, especially from numbers they don’t recognize, to be intrusive and annoying, according to an article published in today’s Wall Street Journal.
- More details here
Compliance Digest – June 3
- Seven important court cases and regulatory developments and seven experts telling you exactly what you need to know so you can be informed and make informed decisions. That is the beauty of the Compliance Digest. Thanks to Leslie Bender, Xerxes Martin, John Redding, Rick Perr, Brooke Conkle, David Shaver, and Khari Ferrell.
- More details here
- This series is sponsored by Bedard Law Group
WORTH NOTING: Surprising facts about dreams — why we have them and what they mean … Gift ideas for Father’s Day if he is the adventurous type … Why you may want to read the fine print of any store-brand credit cards … A lot of people don’t like to come home from vacation to a messy house … How to train your brain to be more optimistic … It’s never too early to start planning for National Donut Day, which is coming this Friday … A man who won $28 million in the lottery 25 years ago talks about how the money changed his life … What’s worth streaming in June.
Music Monday, part I
Music Monday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
