Judge Recommends Dismissal of FDCPA Suit Because Debt Was Commercial, Not Personal
- In a case that was defendant by Jacob Bach of Martin Golden Lyons Watts Morgan, a Magistrate Court judge in Texas has recommended the dismissal of a Fair Debt Collection Practices Act case on the grounds that the underlying debt was not personal, but commercial.
- More details here
Phone Anxiety is Real for Many Individuals: Report
- In the age of digital communication, the traditional phone call is becoming an endangered species. While Zoom, Slack, and emails dominate workplace interactions, the reluctance to make or answer phone calls is a growing phenomenon known as telephonophobia. This trend is not just a minor inconvenience but a significant issue that can impact business efficiency and customer satisfaction. Nearly half of individuals have fewer than two calls per week with friends, family, or neighbors, according to a report in The Wall Street Journal.
- More details here
Appeals Court Affirms Dismissal in Fraud Case Over Collection Contract
- The Court of Appeals for the Fourth Circuit has affirmed the dismissal of a case filed by a contact center against a collection operation and its owner for allegedly concealing criminal activity by the owner that led the contact center to lose a contract with one of the nation’s largest financial institutions.
- More details here
Compliance Digest – June 10
- Five compliance topics, five experts, and five insightful perspectives to help you make sense of what these topics mean. That’s what you’ll find in this week’s Compliance Digest. Thanks to Mike Frost, Brendan Little, Chuck Dodge, Issa Moe, and Dale Golden.
- More details here
- This series is sponsored by Bedard Law Group
WORTH NOTING: The best Father’s Day deals on gear that dads actually like to use … 10 fake models are competing in the Miss AI pageant this month … Fly a kite in a thunderstorm today in honor of Benjamin Franklin … Why cruises may be a better value for your vacation … Researchers may have finally figured out why giraffes have such long necks … The “Full House” house is for sale and could be yours for only $6.5 million … What women’s lips have to do with the state of the economy … The top TV shows of 2024 so far.
Music Monday, part I
Music Monday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
