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Home Daily Digest

Daily Digest – June 28. Collector Facing FDCPA Suit Over Text Messages; District Court Judge Grants Motion to Compel Arbitration in FDCPA Case

mikegibb by mikegibb
June 28, 2024
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Collector Facing FDCPA Suit Over Text Messages

  • This. This case. This is the reason why I think so many companies are afraid of rolling out digital communications to consumers. A collection operation is facing a Fair Debt Collection Practices Act lawsuit for sending two text messages to the plaintiff because the messages did not disclose the identity of the defendant, did not disclose the messages were an attempt to collect on a debt, and because the plaintiff did not provide consent to have her telephone number used to communicate about the alleged debt.
  • More details here
  • This series is sponsored by WebRecon

District Court Judge Grants Motion to Compel Arbitration in FDCPA Case

  • On remand from the Court of Appeals for the Third Circuit, a District Court judge in New Jersey has granted a defendant’s motion to compel arbitration after it was accused of violating the Fair Debt Collection Practices Act,
  • More details here

Job Switching Remains Popular, But Switchers Getting Smaller Raises Than During ‘Great Resignation’

  • While the number of individuals who are switching jobs remains relatively high, the pay raises that those individuals are receiving when changing one job for another have dropped to pre-pandemic levels, according to data published by the Bank of America Institute.
  • More details here

Staffing, Turnover, Denials are Big Issues for Healthcare Providers: Panel

  • Understanding the pain points and the issues that are keeping revenue cycle managers at healthcare facilities up at night are opportunities for companies in the accounts receivable management industry to enhance partnerships and strengthen relationships with their healthcare clients. A panel of revenue cycle managers who spoke during HFMA’s annual conference this week in Las Vegas shared their three biggest challenges — staffing, denials, and prior authorization, according to a published report.
  • More details here

WORTH NOTING: If your house is like our house, reliable WiFi is an issue. Here is some gear that will help solve that problem … Takeaways from last night’s presidential debate … Debunking childhood medical myths, like ginger ale soothing stomach aches … A celebrity real estate agent reveals the biggest mistakes that homebuyers make … A memory expert shares a tip that will help you triple your ability to recall items … How to get a free Bloomin’ Onion from Outback Steakhouse today … For the first time ever, a father and son are on the same NBA team … Robin is more than just the caped crusader’s sidekick.

Funny Friday, part I

Funny Friday, part II (NSFW language)

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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