Judge Dismisses FDCPA Case Because Plaintiff Didn’t Dispute Debt
- Another favorable ruling for the industry in the area of disputes that aren’t actually disputes, and another notch in the belt of why recording calls is good for collection operations … A District Court judge in Oklahoma has granted a defendant’s motion to dismiss a Fair Debt Collection Practices Act case on the grounds that the plaintiff did not, in fact, dispute the debt during an interaction with a representative of the defendant like she claimed.
- More details here
JPMorgan Says it May Sue CFPB Over Zelle Investigation
- JPMorgan Chase, one of the banks that owns payments network Zelle, is considering litigation against the Consumer Financial Protection Bureau in response to an investigation the Bureau has been undertaking about transactions managed by the network. The bank revealed that it is considering litigation in a filing with the Securities and Exchange Commission.
- More details here
Bills Introduced in House, Senate to Amend EFTA and Boost Consumer Protections For Wire Transfers, P2P Platforms
- A bill backed by Rep. Maxine Waters [D-Calif.], the Ranking Member of the House Financial Services Committee, and Sen. Elizabeth Warren [D-Mass.], among others, is being introduced in Congress that aims to amend the Electronic Funds Transfer Act to protect consumers when making payments via wire transfers and apps like Venmo and Zelle.
- More details here
Floatbot.AI and DAKCS Partner to Streamline ARM Operations and Maximize Debt Recovery
- Floatbot’s mission is to redefine debt recovery and accounts receivables management with innovative GenAI-powered solutions. To bolster this commitment, we proudly announce our partnership with DAKCS. With over four decades of excellence in providing accounts receivable software solutions, DAKCS stands as a trusted leader in the industry.
- More details here
Compliance Digest – August 5
- Insights from a quartet of experts — Joann Needleman, Issa Moe, Jonathan Robbin, and Cooper Walker — help you make heads or tails of recent court rulings and other compliance developments in this week’s Compliance Digest.
- More details here
- This series is sponsored by Bedard Law Group
WORTH NOTING: Everything you need to make amazing pizza at home in your own kitchen … Experts weigh in on using magnesium to help with lack of sleep … How to keep your pets cool during the hot summer months … Parents are putting off paying their bills and buying groceries so they can send their kids back to school with supplies … The three things most people leave behind when going on vacation … Updates as Hurricane Debby makes landfall in Florida … America has a new Miss USA, who hails from Michigan … New homes are getting smaller.
Music Monday, part I
Music Monday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
