Appeals Court Vacates FDCPA Suit, But Leaves Arbitration Award Up in Air
- The Court of Appeals for the Third Circuit has vacated a lower court’s decision the upheld an arbitrator’s ruling in favor of a defendant in a Fair Debt Collection Practices Act case on the grounds that the plaintiff lacked standing to bring the case in the first place, admittedly paving the way for the plaintiff to re-file the lawsuit and force the defendant to defend the case again. The original lawsuit centered around whether the current creditor to whom the debt was owed was properly identified in a collection letter.
- More details here
CFPB Tasked To Make it Easier for Consumers to Reach ‘Real Person’ When Seeking Assistance, Scour Chatbot Usage
- The Biden-Harris Administration has launched the “Time Is Money” initiative, a new government-wide effort aimed at reducing the unnecessary headaches and hassles that many Americans face when dealing with corporations. Whether it’s excessive paperwork, frustrating hold times, or navigating complex systems to cancel a subscription, the administration is stepping in to make life easier for consumers.
- More details here
PayZen Raises $32M to Expand ‘Care Now, Pay Later’ Healthcare Platform
- PayZen, an AI-powered patient financing solution that aims to make healthcare more affordable while improving collection rates for providers, has closed an oversubscribed Series B funding round, raising $32 million in equity and securing a $200 million credit warehouse.
- More details here
24 Companies Seeking Collection Talent
- Plenty of opportunities for everyone to consider in this week’s job listings summary. Great for keeping an eye on the competition, obtaining some leverage to help you get a raise, or showing you how others are promoting their job openings.
- More details here
WORTH NOTING: Food safety tips to keep your kitchen free of bacteria … Car insurance premiums have risen by nearly 50% in the past three years … For collectors of baseball cards, these are the ones that are coveted the most … Just how much should be in your emergency savings fund … Pumpkin spice creep is real and is now taking over the summer … The top photos from the 2024 Summer Olympics in Paris … Did you know there was a Greek island famous for longevity? … I think this is something my kids will likely do to me one day.
Wisdom Wednesday, part I
Wisdom Wednesday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
