Collector Sued for Requiring Consumer to Call After Sending Text Refusal to Pay
- A frequent refrain during webinars and at conference is, if you are going to communicate with someone via a digital channel like text messaging or email, you need to be able and ready to accept communications back from consumers in those channels. A collection operation is facing a Fair Debt Collection Practices Act case because it did not take this step.
- More details here
- This series is sponsored by WebRecon
Defendant in FDCPA Case Wins MSJ After Invoking Bona Fide Error Defense
- A District Court judge in Arizona has granted a defendant’s motion for summary judgment in a Fair Debt Collection Practices Act case, ruling that it is entitled to the statute’s bona fide error defense after garnishing a bank account where Social Security payments were deposited to satisfy a judgment.
- More details here
House Republicans Send Chopra Letter Blasting Medical Debt Credit Reporting Proposal
- Rather than just simply file a comment and be one of a small number of individuals and groups to denounce the Consumer Financial Protection Bureau’s proposed medical debt credit reporting rule, Republicans from the House Financial Services Committee instead chose to go right to the source, and sent CFPB Director Rohit Chopra a letter with their concerns. The letter questions the political motives for the CFPB’s proposal and chastises the Bureau for not including more data to support its claim that there are more inaccuracies with respect to the reporting of medical debt than other types of debt.
- More details here
700 Rural Hospitals At Risk of Closing Doors: Report
- As many as 700 rural hospitals, about one-third of the total number, are at risk of closing their doors, according to a new report. Of these, 360 are in immediate danger, which poses a significant threat to the accessibility of critical healthcare services for millions of Americans.
- More details here
Navient to sell Healthcare Services Business to CorroHealth
- Navient (Nasdaq: NAVI) announced today that it had reached an agreement to sell its Healthcare Services business to CorroHealth, a leading health technology company.
- More details here
WORTH NOTING: The cities with the most consumers who have accounts in collections … About 14% of consumers are carrying 75% of the total amount of medical debt … How to clean AirPods, earbuds, and headphones … Five common financial mistakes to avoid so you can save more money … Yelp has released an etiquette guide with the do’s and don’ts of dining out … The five best beaches in the United States … Your body ages in bursts, especially during your mid-40s and early 60s, according to new research … Trying to make sense of what’s going on in the economy right now.
Funny Friday, part I
Funny Friday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
