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Home Daily Digest

Daily Digest – September 11. Comment Period Opens on FCC AI-Generated Calls; Judge Denies MTD in FCRA Case Over Investigation into ID Theft Claim

mikegibb by mikegibb
September 11, 2024
in Daily Digest
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Comment Period Opens on FCC AI-Generated Calls

  • The comment period officially opened yesterday on a Federal Communications Commission proposal to regulate the use of artificial intelligence in robocalls and robotexts.
  • More details here

Judge Denies MTD in FCRA Case Over Investigation into ID Theft Claim

  • Investigating disputes, especially in a situation where an individual is claiming to be the victim of identity theft, is important. A District Court judge in Minnesota has denied a defendant’s motion to dismiss after it was sued for violating the Fair Credit Reporting Act because it failed to investigate a dispute filed by the plaintiff, who had her identity stolen by the girlfriend of her brother in order to purchase a used car.
  • More details here

How AI Can Help or Hurt The Collection of Medical Debt

  • What happens when you take two of the most popular topics being discussed in collections today — healthcare debt and artificial intelligence — and you put them together? There is a concern that hospitals are using third-parties that are deploying artificial intelligence tools and algorithms to make decisions about charity care and financial eligibility for patients, which could potentially limit access to those programs and cause problems for the healthcare providers as well as companies that attempt to collect on the accounts, according to an article and an editorial that were published last week in JAMA Internal Medicine.
  • More details here

27 Companies Seeking Collection Talent

  • Whether you are looking for the next step on your ascent up the corporate ladder, or looking for leverage or insight into what other companies are paying people, or just curious about who is hiring or how people are writing job ads to attract talent, you need to check out the weekly job listings summary.
  • More details here

Finvi Announces the General Availability of Velosidy, its SaaS Collections and Payments Platform

  • Finvi, a leading provider of enterprise workflow automation software built to accelerate revenue recovery and simplify the payment process for organizations ranging from healthcare providers to outsource collection agencies, announced the general availability (GA) of its SaaS collections and payments platform, Velosidy™.
  • More details here

WORTH NOTING: If you want to get better at taking pictures of birds, here are some insights from experts … What happens when you leave behind a bag of Cheetos in a national park … How one company will be monitoring employees to make sure they follow a return-to-work policy … If you want to travel on a budget, here are the six cheapest countries you can visit … What to know if you want to take a cruise by yourself … Companies are planning to hand out some pretty big raises in 2025 … The top tech skills that employers are looking for these days, based on an analysis of job listings … A series of ideas if you are looking to talk to your kids about money.

Wisdom Wednesday, part I

Wisdom Wednesday, part II

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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