Judge Denies MTD in FDCPA Case, Rules Defendant ‘Obligated’ to Avoid Practices that Would Mislead Least Sophisticated Consumer
- A District Court judge in Maryland has denied a defendant’s motion to dismiss claims it violated the Fair Debt Collection Practices Act by not clearly itemizing the fees it was attempting to charge the plaintiff, ruling that the plaintiff plausibly alleged the defendant’s practices were misleading or deceptive from the perspective of the least sophisticated consumer.
- More details here
California Governor Signs Trio of Collection-Related Bills into Law
- California Governor Gavin Newsom yesterday signed a trio of bills that will significantly impact the credit and collection industry in the state. These new laws, set to take effect in 2025, will reshape how medical debt is reported, expand consumer protections, and alter the landscape for commercial debt collection.
- More details here
Uptick in Claims Denials Making Reimbursements More Difficult for Healthcare Providers: Report
- The healthcare industry continues to grapple with an increasing number of claim denials, exacerbating financial challenges for providers and complicating revenue cycle management. According to the Experian Health 2024 State of Claims survey, nearly 3 out of 4 healthcare providers report an uptick in claim denials — a 31% increase compared to 2022. Compounding this issue is a concerning decline in the adoption of technologies, such as automation and artificial intelligence, that could mitigate these challenges.
- More details here
23 Companies Seeking Collection Talent
- If you’re wondering what it takes to be a professional debt collector, someone is hiring for that exact position this week. Beyond that, there are nearly two dozen other jobs, from Operations Manager to Compliance Manager to Vice President of Technology. Check out this week’s job listings summary for those and more.
- More details here
WORTH NOTING: The top five worries and the five worst sleep habits that are keeping people up at night … Hawaii may be beautiful, but the downside is dealing with the drivers, which are the worst in the country … Meet an AI chatbot that can help you get paid family leave … Eight of the coolest college football traditions in America … Brett Favre testified before Congress yesterday and revealed he has been diagnosed with Parkinson’s Disease … The top five regrets that people have on their deathbeds … How would you feel if you found out you’d been paying your neighbor’s utility bills for 20 years … Tropical Storm Helene is going to become a hurricane before it hits Florida.
Wisdom Wednesday, part I
Wisdom Wednesday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.




