Plaintiff’s Attorney, Collection Operations, Facing FDCPA Class Action Over Unpaid Invoice
- A consumer has filed a class-action complaint in Florida federal court, alleging that a pair of collection operations — including one that may have just been started — and a plaintiff’s attorney violated the Fair Debt Collection Practices Act and Florida state law after attempting to collect on an invoice for work that the plaintiff claims was not performed.
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Oklahoma District Court Judge Dismisses Class-Action Component of FDCPA Suit
- A District Court judge in Oklahoma has dismissed the class-action component of a Fair Debt Collection Practices Act lawsuit, while also dismissing some of the claims, after the defendant was accused of not sending a collection lawsuit summons to the plaintiff’s correct address, which it allegedly had.
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CFPB Bans Ejudicate from Arbitrating Financial Disputes After Engaging in Deceptive Practices
- The Consumer Financial Protection Bureau yesterday announced that it has banned the private arbitration company, Ejudicate, from arbitrating disputes involving consumer financial products. The announcement comes after Ejudicate was found to have misled student borrowers and initiated arbitration proceedings without consent, raising concerns for those in the debt collection industry, particularly those collecting on unpaid student loans.
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How Large Language Models Can Revolutionize Consumer Engagement in Collections
- Large language models (LLMs) like ChatGPT are reshaping consumer interactions across industries. The credit and collection sector could be next.
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Remembering Larry Vasbinder: A Visionary in the Receivables Management Industry
- The Receivables Management industry mourns the loss of a true visionary, Larry Vasbinder, founder of Second Round, who passed away unexpectedly this past weekend after post-surgical complications. Larry’s legacy is one of innovation, resourcefulness and an unwavering commitment to improving the consumer experience. His absence is deeply felt.
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WORTH NOTING: The country is experiencing its worst whooping cough outbreak in a decade … Check out the new drink trend that is apparently sweeping the nation. Laverne DeFazio would be all in … Meet all the winners of the 2024 Nobel Prizes … Which food items had the biggest increases and decreases in price last month … Debt is influencing a lot of people’s career choices these days … If you are looking for easy Halloween costumes, here are some ideas … The character traits of people who still have landline phones … Everything you need to know about Tesla’s new Cybercab.
Funny Friday, part I
Funny Friday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
