Collector Facing Class-Action for Failing to Disclose Availability of Charity Care
- If this were an episode of “Law & Order” it would be one of those “ripped from the headlines” episodes. A class-action lawsuit has been filed against a collection operation in Washington state, accusing it of violating the Fair Debt Collection Practices Act and state law by failing to disclose the availability of charity care to the plaintiff.
- More details here
- This series is sponsored by WebRecon
Judge Dismisses FDCPA, FCRA Case Against CEO, But Rules Company Should be Named as Defendant
- A District Court judge in Virginia has ruled that the named defendant in a Fair Debt Collection Practices Act and Fair Credit Reporting Act case — the CEO of a finance company — should be dismissed, but declined to dismiss the case overall, ruling that the company itself is a necessary party to the lawsuit.
- More details here
CFPB Issues Guidance Over ‘Unchecked Surveillance’ of Workers
- The Consumer Financial Protection Bureau is taking aim at employers using invasive technologies and third-party consumer reports to track and make decisions about workers. With new guidance issued yesterday, the CFPB warns that companies must comply with the Fair Credit Reporting Act when using such tools.
- More details here
N.Y. Dept. of Health Issues Guidance on Changes to Healthcare Payment Laws
- The New York State Department of Health has issued guidance summarizing changes to state laws and regulations that impact how hospitals in The Empire State will handle patient eligibility, collect on unpaid debts, and manage financial assistance applications, among other changes.
- More details here
WORTH NOTING: A hack to help you get liquored up before your next flight … A test that reveals if you have what it takes to succeed … Why woman face a “success paradox” at work … Quick and easy last-minute Halloween costume ideas … What happened when Iceland embraced a shorter work week … Previewing the World Series, which starts tonight … The side hustle that Mark Cuban would start if he were 16 again … What’s normally missing from conversations about kids and phones.
Funny Friday, part I
Funny Friday, part II
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