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Home Daily Digest

Daily Digest – November 5. Collector Facing Class Action for Undated MVN, Two Different Dates in Itemization Table; Judge Denies MTD in FDCPA Case Over Texts Sent to Wrong Individual

mikegibb by mikegibb
November 5, 2024
in Daily Digest
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Collector Facing Class Action for Undated MVN, Two Different Dates in Itemization Table

  • A collection operation has removed a Fair Debt Collection Practices Act class-action lawsuit to federal court in New York after it was accused of sending an undated Model Validation Notice while also using two different itemization dates in the itemization table.
  • More details here
  • This series is sponsored by WebRecon

Judge Denies MTD in FDCPA Case Over Texts Sent to Wrong Individual

  • A District Court judge in Texas has denied a motion to dismiss filed by the defendants in a Fair Debt Collection Practices Act and Telephone Consumer Protection Act case, ruling the plaintiff — who received three text messages from one of the defendants that appear to have been intended for someone else — has standing to sue.
  • More details here

FTC Sues, Gets TRO Against Debt Collector

  • The Federal Trade Commission has filed a lawsuit and received a temporary restraining order freezing the assets and taking control over a Georgia-based debt collection agency, Global Circulation, Inc., after it was accused of using deceptive and abusive tactics to collect debts from consumers. The complaint, filed in the District Court for the Northern District of Georgia, alleges that the agency tricked consumers into paying more than $7.6 million by falsely representing debts and threatening extreme consequences, including lawsuits, asset seizures, and even arrest.
  • More details here

Profits Up at PRA Group as Company Announces Shift to Let More Collectors Work From Home

  • PRA Group discussed the strides it has made in expanding its legal collection efforts while also announcing plans to close three of its six U.S. offices while transitioning impacted employees to work-from-home roles or offshore positions during a quarterly conference call with analysts after releasing its third-quarter earnings yesterday.
  • More details here

WORTH NOTING: A few tips on how to minimize political tension inside the workplace … Why consumers may be pessimistic about the state of the economy even though inflation is cooling … A huge number of employees are in favor of “right to disconnect” laws related to workplace communications after hours … Rest in Peace to the man who kept you from using a strap to carry your books around in school … Five things never to say to your boss when talking about a problem … How to transition from co-worker to supervisor … Is convenience making our lives too difficult? … How the founder and CEO of Raising Cane’s scheduled playtime with his kids.

Trailer Tuesday, part I

Trailer Tuesday, part II

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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