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Home Daily Digest

Daily Digest – November 13. Judge Orders Defendant to Provide Unredacted Manuals in FDCPA Case; CFPB Report Highlights Gaps in Financial Data Privacy Protections

mikegibb by mikegibb
November 13, 2024
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Judge Orders Defendant to Provide Unredacted Manuals in FDCPA Case

  • A Magistrate Court judge in North Carolina has granted a plaintiff’s motion compelling the defendant in a Fair Debt Collection Practices Act case to provide unredacted copies of its compliance and procedure manuals and details of communications between the defendant and its clients, but did deny the plaintiff’s motion for attorney’s fees and costs.
  • More details here

CFPB Report Highlights Gaps in Financial Data Privacy Protections

  • The Consumer Financial Protection Bureau yesterday released a report examining the current state of privacy protections for consumers’ financial data, focusing on federal and state regulations. The findings reveal significant gaps in consumer privacy, especially for financial information.
  • More details here

Tech Roundup: Focus on AI

  • Despite some initial concerns about an AI bubble, businesses are continuing to invest heavily in generative AI, with significant implications for the credit and collection industry. Here’s a roundup of the latest reports on AI’s impact.
  • More details here

24 Companies Seeking Collection Talent

  • Curious who is looking to fill job vacancies? Wondering how they are going about attracting candidates? There are jobs in 17 different states in this week’s job listings summary. Check to see if your next opportunity is waiting for you!
  • More details here

WORTH NOTING: There are a trio of new inductees into the Toy Hall of Fame … Something I admit I have never done, but may be in a growing minority — choose a vacation destination based on how much I like that location’s airport … Is there anyone anywhere who needs a cookware set that has 170 pieces in it? … There are a lot of people who go to great lengths not to go number two while at work … Home improvement experts advise starting from the top down when doing a renovation … Health reasons why you shouldn’t spend too long in the bathroom … Meet a woman who completed the 2,100 mile Appalachian Trail in just 41 days … A woman was arrested after her son 11-year-old son decided to walk a mile to town.

Wisdom Wednesday, part I

Wisdom Wednesday, part II

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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