Getting to Know Jennifer Klein of Bayview Solutions
- As the oldest of 10 children, it’s no wonder that one of the things that helps Jennifer Klein be her most productive is a quiet space to focus and get work done. For her, it’s the little things — like a good cup of coffee — that make the difference between keeping her on track and derailing her day. Read on to learn more about Jennifer, why carving out part of her day for focus work is important to her, and the dish that she is best known for making.
- More details here
- This series is sponsored by TEC Solutions Group
Judge Grants MSJ for Defendant in FDCPA Case Over Time that Email Was Sent/Received
- In a case that was defended by John Marees and Lauren Burnette at Messer Strickler Burnette, a District Court judge in Florida has granted a defendant’s motion for summary judgment in a Fair Debt Collection Practices Act case surrounding a common claim being made against collection operations that are communicating with consumers via email — regarding the time that the message is received or read by the consumer being outside the FDCPA’s permissible contact window.
- More details here
Rejection Rates on Credit Applications Reach New Highs Signaling Potential Problems for Consumers on the Horizon
- The Federal Reserve Bank of New York’s latest Survey of Consumer Expectations (SCE) Credit Access Survey paints a challenging picture for consumers seeking credit in 2024. While credit demand remains largely stable, rejection rates across key credit types have surged, signaling potential challenges for both consumers and lenders in the months ahead.
- More details here
Contenders Vying to be Next Chair of House Financial Services Committee
- Rep. Andy Barr [R-Kent.] is emerging as the frontrunner to chair the House Financial Services Committee, a pivotal role that could significantly impact the debt collection industry’s regulatory landscape, thanks to indications he is the choice of House Majority Leader Rep. Steve Scalise [R-La.]. There are a handful of Congressmen interested in replacing Rep. Patrick McHenry [R-N.C.], who is retiring from Congress at the end of the year.
- More details here
WORTH NOTING: Have you ever looked at a piece of art — especially one that just sold for more than $6 million — and thought “I could do that”? This might be something all of us could have done … Winter essentials for your car that may save your life in an emergency … What really happens to your body when you experience jet lag … Overbooked schedules are a new workplace status symbol … A lot of people are weighing in on Jaguar’s new logo … What life is like when you have an unusual phobia … How to cook the perfect steak in your own kitchen … Robot umpires are taking another step closer to being used in Major League Baseball.
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.




