Collector Sued for Not Honoring Email Opt Out
- A claim that the industry is seeing more and more of relates to the timeliness of honoring cease requests or opt-out submissions from consumers not being processed fast enough and this lawsuit serves as a possible example of that, especially when coming in from different communication channels from the original message. A collection operation is being accused of violating the Fair Debt Collection Practices Act and Regulation F by continuing to attempt to collect on a debt after the plaintiff communicated his intention not to repay it in a text message to the defendant. The plaintiff is demanding $6,500 from the defendant for the alleged violations.
- More details here
- This series is sponsored by WebRecon
Musk Calls for Elimination of CFPB
- And you thought the Thanksgiving holiday weekend was going to be a slow news day … Billionaire Elon Musk, who has been tasked by President-elect Trump with identifying ways to reduce government spending, suggested in a post on his social media platform on Wednesday that the Consumer Financial Protection Bureau be eliminated because it is a “duplicative regulatory” agency.
- More details here
CFPB Plans to Move Forward with Medical Debt Credit Reporting Rule: Report
- While other agencies are planning on going quiet during the transition of power from President Biden to President-elect Trump, the Consumer Financial Protection Bureau appears to move forward with a number of pending regulations, including its proposed medical debt credit reporting prohibition, according to a published report.
- More details here
California Appeals Court Overturns Ruling in Debt Collection Case
- A California Appeals Court has reversed a lower court’s ruling in favor of a collection law firm and debt collection operation that were sued for violating the Fair Debt Collection Practices Act (FDCPA), ruling that the public interest exception to the state’s anti-SLAPP law applies to the case.
- More details here
WORTH NOTING: A pug won the National Dog Show for the first time ever … How to save $100 every month on your food bill … A lot of people are moving to Southern states, but it’s not for the weather … If you want to be financially successful, you may need to sleep in a certain position … How to deal with favoritism at work, if you’re not the favorite … A trend you might not be aware of — hotels are cutting back on toilet paper … Five things to consider buying before new tariffs go into effect … Tracking the best Black Friday deals.
Funny Friday, part I
Funny Friday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
