I am thrilled to announce that the Getting to Know series will be sponsored by TEC Services Group in 2024. TEC Services Group is the leading technology and professional services firm in the credit collections industry offering both leading industry solutions along with unrivaled, unbiased, and experienced support. TEC is now extending its services by offering proven, industry-leading technology solutions alongside of our Professional Services to help Clients feel confident in their technology decisions. Learn more at ww.tecsg.com.
Thriving when her plate is full. Most productive when working under strict deadlines. A passion for helping people. Starting from the ground up. Improving systems and solving problems. If Shelda Griffen doesn’t sound like the prototypical employee for a company in the credit and collection industry, then nobody does. Read on to learn more about Shelda, as long as you don’t judge her for her guilty pleasure, and understand that how you feel about her is your problem, not hers.
Name: Shelda Griffen
Job Title: SVP of Revenue Strategy and Operations
Company: Sherloq Financial Inc.
Length of time at current company: 8 Years
Length of time in industry: 18 years
How did you get your start in the industry?
I started in the industry as a debt collector while attending college, where I quickly developed a passion for the field and its challenges.
What is your career highlight so far?
I love focusing on operational improvements. One highlight has been the recent implementation of TCN as our telephony system, which has delivered significant financial and operational benefits.
When or how are you most productive?
I am most productive in the morning and when working under strict deadlines.
Which industry professional do you admire most?
While I don’t have a specific person in mind, I greatly admire the work and educational resources provided by the ACA.
What is one thing you do better than everyone else?
I may not do one thing better than everyone else, but I excel at staying organized and managing multiple projects simultaneously. I thrive on a full plate and am always looking for ways to improve.
What do you like most about this industry?
I love that there is always something new to learn or implement, which keeps the work dynamic and engaging.
What is one thing you wish you could change about this industry?
The constant regulatory changes that create unnecessary barriers for businesses and professionals.
If you weren’t in this industry, what would you be doing?
I believe I would be working in computer science or programming, as I enjoy solving complex problems and improving systems.
Describe a typical work day.
While I don’t have a typical day, I prioritize being available as a resource to my team and staying flexible to meet shifting demands.
What is your guilty pleasure?
Reality Dating Shows…Terrible, I know but they are so entertaining!
What is the best advice you have ever received?
How someone feels about you is their responsibility, not yours.
What are you currently reading?
“Comfort and Joy” by Kristin Hannah
What is one fact you’d like everyone in the industry to know about you?
I strive to lead by example while fostering a culture of excellence and integrity.
Who else would you like to see answer these questions?
Spencer Matte with Sherloq Revenue Solutions Inc.
I am thrilled to announce that the Getting to Know series will be sponsored by TEC Services Group in 2024. TEC Services Group is the leading technology and professional services firm in the credit collections industry offering both leading industry solutions along with unrivaled, unbiased, and experienced support. TEC is now extending its services by offering proven, industry-leading technology solutions alongside of our Professional Services to help Clients feel confident in their technology decisions. Learn more at ww.tecsg.com.
Thriving when her plate is full. Most productive when working under strict deadlines. A passion for helping people. Starting from the ground up. Improving systems and solving problems. If Shelda Griffen doesn’t sound like the prototypical employee for a company in the credit and collection industry, then nobody does. Read on to learn more about Shelda, as long as you don’t judge her for her guilty pleasure, and understand that how you feel about her is your problem, not hers.
Name: Shelda Griffen
Job Title: SVP of Revenue Strategy and Operations
Company: Sherloq Financial Inc.
Length of time at current company: 8 Years
Length of time in industry: 18 years
How did you get your start in the industry?
I started in the industry as a debt collector while attending college, where I quickly developed a passion for the field and its challenges.
What is your career highlight so far?
I love focusing on operational improvements. One highlight has been the recent implementation of TCN as our telephony system, which has delivered significant financial and operational benefits.
When or how are you most productive?
I am most productive in the morning and when working under strict deadlines.
Which industry professional do you admire most?
While I don’t have a specific person in mind, I greatly admire the work and educational resources provided by the ACA.
What is one thing you do better than everyone else?
I may not do one thing better than everyone else, but I excel at staying organized and managing multiple projects simultaneously. I thrive on a full plate and am always looking for ways to improve.
What do you like most about this industry?
I love that there is always something new to learn or implement, which keeps the work dynamic and engaging.
What is one thing you wish you could change about this industry?
The constant regulatory changes that create unnecessary barriers for businesses and professionals.
If you weren’t in this industry, what would you be doing?
I believe I would be working in computer science or programming, as I enjoy solving complex problems and improving systems.
Describe a typical work day.
While I don’t have a typical day, I prioritize being available as a resource to my team and staying flexible to meet shifting demands.
What is your guilty pleasure?
Reality Dating Shows…Terrible, I know but they are so entertaining!
What is the best advice you have ever received?
How someone feels about you is their responsibility, not yours.
What are you currently reading?
“Comfort and Joy” by Kristin Hannah
What is one fact you’d like everyone in the industry to know about you?
I strive to lead by example while fostering a culture of excellence and integrity.
Who else would you like to see answer these questions?
Spencer Matte with Sherloq Revenue Solutions Inc.
