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Home Daily Digest

Daily Digest – December 20. Collector Sued for Sending Text Day After Plaintiff Requested Communication to Cease; Waters Reintroduces Debt Collection Reform Bill

mikegibb by mikegibb
December 26, 2024
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Collector Sued for Sending Text Day After Plaintiff Requested Communication to Cease

  • A collection operation is facing claims it violated the Fair Debt Collection Practices Act because it did not honor a request from the plaintiff to cease communications, even though the offending message was sent the day after the cease request was made.
  • More details here
  • This series is sponsored by WebRecon

Judge Grants MSJ For Defendant in FDCPA Case Over Text Sent After Cease Request Made

  • A District Court judge in Oklahoma has granted a defendant’s motion for summary judgment in a Fair Debt Collection Practices Act case, ruling that a subsequent text message to the plaintiff after she had requested communications be ceased did not violate the statute because it was an attempt to collect a separate debt.
  • More details here

Waters Reintroduces Debt Collection Reform Bill

  • Rep. Maxine Waters [D-Calif.], ranking member of the House Financial Services Committee, this week reintroduced H.R. 10509, the Comprehensive Debt Collection Improvement Act. This legislation, first introduced in 2021, seeks to modernize federal debt collection laws while offering stronger protections for consumers facing various types of debt.
  • More details here

Debt Collectors Cited in CFPB Post about New Junk Fee Tactics

  • The Consumer Financial Protection Bureau has intensified its scrutiny of junk fees in the financial marketplace, with debt collectors and loan servicers squarely in the crosshairs this time. The Bureau published a blog post yesterday about new tactics that companies are undertaking to charge illegal junk fees to consumers, and debt collectors were front and center in the article.
  • More details here

WORTH NOTING: Some tips that can help you if you think you can’t dance … Something happened in last night’s Chargers-Broncos game that hasn’t happened in the NFL in nearly 50 years … Which restaurant is considered to be the most expensive fast-food restaurant in the country? … A lot of money gets spent every Christmas on gifts that people don’t want … Trends that will shape your career in 2025 … ChatGPT is now just a phone call away … A look at 10 different NFL records that could be broken this season … Tomorrow is the winter solstice. Here is information about what that actually is.

Funny Friday, part I

Funny Friday, part II

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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