Getting to Know Brooke Teal of Phillips & Cohen Associates
- Brooke Teal may have only recently joined Phillips & Cohen Associates, but her decade-long journey in the credit and collection industry has prepared her well for the role. From her early days as a staff attorney at Encore Capital Group to her transformative experience at Harvard Law School’s Leadership in Corporate Counsel Program, Brooke has built a career marked by continuous learning, meaningful connections, and an unwavering passion for her work. Read on to learn more about Brooke, her commitment to having as much fun as possible while working, and why you might want to reach out to her the next time you’re considering adopting a furry friend.
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- This series is sponsored by TEC Services Group
Groups Sue CFPB Over Medical Debt Credit Reporting Rule
- Two trade groups — the Consumer Data Industry Association (CDIA) and the Cornerstone Credit Union League — yesterday filed a lawsuit in the District Court for the Eastern District of Texas against the Consumer Financial Protection Bureau over its new rule prohibiting the inclusion of most medical debts on consumer credit reports.
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Judge Grants MTD in FDCPA Case Over ID Theft
- A District Court judge in Illinois has granted a defendant’s motion to dismiss a Fair Debt Collection Practices Act case, ruling the plaintiff lacked standing after alleging violations related to a disputed debt originating from identity theft.
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Credit Card Debt Keeps Creeping Upward Toward Record Levels
- The credit card debt picture for consumers is getting uglier and uglier by the day. A pair of reports released this week paint a picture that is increasingly bleak for consumers, who are falling further and further behind on their credit card payments and paying less and less of their debts off every month. Nearly half (48%) of credit cardholders are carrying a balance month-to-month, according to Bankrate’s November 2024 data. While this figure is slightly lower than mid-2024 levels, it remains significantly higher than pre-pandemic levels (39% in December 2021).
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WORTH NOTING: Some of the coolest tech that has come out of this year’s CES conference … How to get more movement into your screen-filled life … The Girl Scouts are retiring two of their cookie varieties after this year’s sale concludes … The top remote working opportunities that are available in 2025 … The modern-day guide to COVID; what to do after testing positive … The jobs that are most at risk as a result of the growth of artificial intelligence, according to the World Economic Forum … How one person used AI to help him apply for 1,000 jobs and land 50 job interviews … Which country has the world’s most powerful passport?
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
