Collector Facing FDCPA Class-Action for Different Payment Portal Addresses in Different Letters
- Navigating the new world of digital collections can be tricky and is opening up new litigation doors that the industry has never really had to deal with before. In this case, a collection operation is facing a Fair Debt Collection Practices Act class-action lawsuit because it provided website addresses to two different payment portals — one for the original creditor and one for its own portal — in separate collection letters that were sent to the plaintiff.
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ACA, Collection Agency, Sue CFPB to Block Medical Debt Credit Reporting Rule from Going Into Effect
- ACA International, alongside Specialized Collection Systems, yesterday filed a lawsuit against the Consumer Financial Protection Bureau in the District Court for the Southern District of Texas. The legal action challenges the CFPB’s recently issued final rule under the Fair Credit Reporting Act regarding medical debt reporting and is the second suit filed against the CFPB in two days seeking to block the rule’s implementation.
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Florida Appeals Court Upholds Dismissal in FCCPA Case Over Claims Assignability
- A Florida Appeals Court has upheld the dismissal of a case that hinged on whether claims filed under the Florida Consumer Collections Practices Act (FCCPA) were assignable to third parties. This ruling could have significant implications for debt collection practices and the legal strategies employed by both consumers and collection agencies.
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State Regulators Fine Mortgage Servicer $20 Million Over Cybersecurity Violations Resulting from Data Breach
- Fifty-three state financial regulatory agencies have imposed a $20 million penalty on Bayview Asset Management LLC and its affiliates — Lakeview Loan Servicing, Community Loan Servicing, and Pingora Holdings — for inadequate cybersecurity practices and delayed compliance with state regulators. The coordinated enforcement action follows a 2021 data breach impacting 5.8 million consumers.
- More details here
Nordis Technologies Appoints Vice President of Operations
- Nordis Technologies, a fast-growing leader in omnichannel customer communications management and payments technology solutions, has named Gabe Preczner as Vice President of Operations.
- More details here
WORTH NOTING: Some scary photos that show the extent of the disaster in and around Los Angeles … The annual list of the weird items confiscated by the Transportation Security Administration last year from people who tried to bring them onto airplanes … What do labels like “healthy” and “low fat” mean on the food we eat? … Why you may want to consider not explaining everything … The 10 highest-paying jobs that only require a two-year degree … Fears of higher tariffs have sent a lot of people to their backyards to start gardening … The winners of the World Sports Photography awards … The number one red flag that a CEO sees in employees.
Funny Friday, part I
Funny Friday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
