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Home Daily Digest

Daily Digest – January 24. Suits Filed Over Alleged Issues With Text Messages; Day Four … And Counting

mikegibb by mikegibb
January 28, 2025
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Suits Filed Over Alleged Issues With Text Messages

  • I’m fully aware that this have some companies pining for the safety of phone calls and letters and questioning their digital communication plans, but it’s my hope that this doesn’t deter anyone — especially those attending ARMTech this week — from not seeing the value that these channels offer. A pair of lawsuits have been filed this month against separate companies accusing them of violating the Fair Debt Collection Practices Act based on the content of the text messages they sent to consumers.
  • More details here
  • This series is sponsored by WebRecon

Day Four … And Counting

  • If you had gone to Vegas and placed a bet that Rohit Chopra would still be the director of the Consumer Financial Protection Bureau on January 24, you probably would be a very rich person right now. I don’t know anyone who saw this happening. Chopra himself has apparently already packed up his office and is waiting notified by President Trump that he is out and is going to be replaced. But that hasn’t happened yet.
  • More details here

Method Transforms Debt and Repayment Functionality for Fintech Apps

  • Fintech developers have long struggled with integrating essential debt repayment, balance transfer, and bill payment functionality into their apps. Many rely on fragile, outdated tools such as screen-scraping APIs or cumbersome manual processes that involve paper checks. Austin-based startup Method is addressing these pain points with an innovative solution.
  • More details here

Healthcare Poised for More Mergers

  • As the political landscape shifts, the healthcare industry is poised for more mergers and acquisitions (M&As), especially in the hospital sector. Analysts predict that a potential return of President Trump to the White House will lead to fewer regulatory hurdles, spurring a wave of consolidation in the healthcare market. This shift, according to experts, could have significant implications for debt collection agencies, particularly those involved in collecting unpaid medical debts.
  • More details here

WORTH NOTING: Helping you figure out the best time to buy a TV … Having ADHD may lead to a shorter life for adults while graduating from college may extend it … The top five states if you are looking to start a business in 2025 … The New York City Department of Consumer and Worker Protection has delayed the enactment of its debt collection rules to October 1 … Nearly all members of Generation Z and Millennials believe that sleeping on the job and using AI is acceptable … Most companies don’t have the staff to drive successful digital transformations … If you have an old phone with TikTok on it, you can sell it for a hefty sum these days … A trick to help you beat the winter blahs.

Funny Friday, part I

Funny Friday, part II

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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