The Court of Appeals for the Fourth Circuit reversed a lower court’s ruling related to whether claims filed under the Servicemembers Civil Relief Act (SCRA) can be arbitrated or must be tried in court. The decision provides a significant precedent for the credit and collection industry as it navigates the intersection of arbitration agreements and protections under federal law.
The background: While serving on active duty, the plaintiffs — all military veterans — benefitted from the SCRA’s mandate to cap interest rates at 6% on credit obligations. However, upon transitioning to civilian status, the defendant resumed charging higher, civilian interest rates on their outstanding credit card balances, which they claimed constituted an unauthorized “veteran penalty,” according to the complaint.
- The plaintiffs also cited administrative challenges, including unclear notices and improper handling of their accounts, as violations of the SCRA and related laws. The terms of the credit card agreements included mandatory arbitration clauses requiring individual resolution of disputes, a point of contention in the case.
- The district court ruled that the SCRA’s provision allowing servicemembers to participate in class actions in federal court “notwithstanding any previous agreement to the contrary” superseded the arbitration clauses. The defendant appealed, arguing that the SCRA did not explicitly override the Federal Arbitration Act (FAA).
The ruling: The Fourth Circuit ruled in favor of the defendant, emphasizing the FAA’s strong presumption in favor of enforcing arbitration agreements. The court noted that the SCRA, while granting servicemembers the right to file class actions in federal court, does not explicitly prohibit arbitration or override the FAA’s requirements. The decision aligns with prior Supreme Court rulings, including CompuCredit Corp. v. Greenwood, which held that federal statutory claims are arbitrable unless Congress explicitly states otherwise.
- The court explained that the SCRA’s language — allowing class actions “notwithstanding any previous agreement to the contrary” — simply authorizes servicemembers to file class actions if they choose, but does not preclude them from resolving disputes through arbitration if they have agreed to do so. The court found no indication of Congressional intent to ban arbitration in the statute.
- The ruling does carve out claims under the Military Lending Act (MLA), which explicitly prohibits arbitration of disputes involving covered credit agreements. The Fourth Circuit remanded those claims to the district court for further review.



