Collector Sued for Not Honoring Refusal to Pay Sent Via Text
- This is something that comes up often during webinars on the topic of digital communications, especially those made via email and text messaging. A collection operation is facing claims it violated the Fair Debt Collection Practices Act by not honoring a request from the plaintiff to cease communications that was sent via text message because, according to the complaint, the defendant did not monitor inbound messages it received.
- More details here
- This series is sponsored by WebRecon
Treasury Secretary Named CFPB Acting Director, Orders Halt to Enforcement Actions, Rulemaking, Litigation
- Treasury Secretary Scott Bessent was appointed acting director of the Consumer Financial Protection Bureau by President Donald Trump today, and subsequently ordered a broad shutdown of the agency’s operations, signaling a potential shift in the agency’s direction.
- More details here
Assessing Chopra’s Legacy at the CFPB
- Whether you agreed with his decisions or not, it’s the end of an era at the Consumer Financial Protection Bureau. Rohit Chopra was only the third individual to be the Director of the CFPB, following Richard Cordray and Kathy Kraninger. Chopra, who lasted four years in the role, was let go over the weekend and has been replaced on a temporary basis by Scott Bessent, the Treasury Secretary. AccountsRecovery reached out to professionals from across the credit and collection industry and asked them to share their thoughts on Chopra’s legacy at the CFPB. Here is what they had to say.
- More details here
Judge Dismisses FDCPA Claims Against Collection Law Firm Over Jurisdiction Dispute
- A District Court judge in New York has granted a motion to dismiss filed by a collection law firm that was sued for violating the Fair Debt Collection Practices Act after filing a collection lawsuit in the wrong jurisdiction, ruling that the court lacked personal jurisdiction over the defendant. Judge Orelia E. Merchant of the District Court for the Eastern District of New York issued the ruling, determining that the plaintiff failed to establish sufficient connections between the law firm and the state of New York to justify her authority over the defendant.
- More details here
Consumer Financial Stress: A Snapshot of the Struggles and Short-Term Fixes
- Americans are facing mounting financial pressure, and nearly two-thirds of consumers are living paycheck to paycheck, according to a published report. Nearly a quarter of these consumers (24%) are finding it difficult to pay their bills. As living costs continue to rise, many are grappling with immediate survival, juggling bills and prioritizing which obligations to address first.
WORTH NOTING: The best password managers to help you stay safe and secure … The Department of Education may be on the chopping block … Assessing the impact of fewer young people who are able to buy homes … Science weighs in on the benefits of ice baths and cold showers … The Points guy shares some tips to help you get extra perks when traveling … How to stand out at work without seeming like a narcissist … The logos for Utah’s hockey team have been leaked/revealed … Is all the hate being directed toward the Dallas Mavericks premature?
Trailer Tuesday, part I
Trailer Tuesday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
